Quality Engineer

General Responsibilities

• Comply with all Quality Management System processes/standards/deliverables
• Evaluate consumer returns to identify root cause and work with other functions (Manufacturing, Engineering) to identify appropriate corrective actions; complete all required documentation and reporting
• Review all internal and external root cause/corrective action submissions including supporting evidence, preventive actions and lessons learned; resolve any identified inadequacies
• Conduct regular on-site factory quality process and product audits to provide oversight, ensure quality system compliance; audits of sub-suppliers to be conducted as required
• Conduct internal audits of the Quality Management System; work cross-functionally to resolve any identified inadequacies
• Analyze customer (ref. subcommittee, on-line reviews), supplier and internal data; identify issues and trends and refer to CAPA process
• Provide relevant metrics and reporting

Required Experience

• BS Degree in technical field required; 2-5 years of experience in quality
• Preferred experience with Juvenile products

Required Technical Competencies

• Excellent Verbal and Written Communication Skills
• Project Management Skills – ability to follow project plans and meet key milestones on time
• Computer Skills (Microsoft Office Suite)
• Knowledge of manufacturing: injection molding and plastics
• Understanding of and experience with Quality Disciplines -ISO 9000 knowledge and experience (Procedures and Work Instructions)
• Quality Planning (FMEAS, Control Plans)
• Effective Corrective Action (5-Why); exposure to Six Sigma, Shainin preferred
• Effective Prints and Specifications preferred

Required Behavioral Competencies

• Personal Leadership – Leads by envisioning the future, engaging others, energizing people and enabling self and others to develop and execute plans to deliver strategy
• Aligning Performance for Success – Focuses and guides others in accomplishing work objectives
• Building Partnerships- Identifies opportunities and takes action to build strategic relationships between one’s area and other areas, teams, teams, departments, units or organizations to help achieve business goals
• Customer Focus – Makes customers and their needs a primary focus of one’s actions; develops and sustains productive customer relationships
• Information Monitoring- Sets up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it
• Initiates Action – Takes prompt action to accomplish objectives; takes action to achieve goals beyond what is required; is proactive
• Strategic Decision Making- Obtains information and identifies key issues and relationships relevant to achieving a long-range goal or vision; commits to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints and organizational value.