Quality Engineer

Location: Buffalo, NY – Western New York Science & Technology Advanced Manufacturing Park (STAMP). Facility address: 6685 Crosby Rd, Basom, NY 14013.

Salary Range: $69,000–$86,500/yr. Compensation may vary based on qualifications, skills, experience, and location.

About the role

The Quality Engineer ensures that manufacturing, assembly, inspection, and quality management processes comply with internal requirements, customer expectations, and ISO 9001:2015 standards. This role supports daily operations by driving timely resolution of quality issues, maintaining the Quality Management System, and leading continuous improvement across machining, assembly, inspection, and supplier interfaces through structured problem analysis, process audits, corrective actions, and effective cross-functional communication.

Responsibilities

• Support manufacturing, assembly, inspection, and quality management processes to ensure compliance with internal standards, customer expectations, supplier requirements, and ISO 9001:2015 through effective process controls, quality plans, and documented procedures.
• Develop, implement, and maintain internal, supplier, product, and component audit systems, including planning, execution, follow-up, and closure of risks, nonconformities, and improvement opportunities.
• Lead and support resolution of quality issues across internal operations, suppliers, customers, and the field, including containment actions, RMAs, sorting activities, warranty and field failure investigations, root cause analysis, corrective actions, and prevention of recurrence using structured problem-solving methods (e.g., 8D).
• Drive quality management innovation activities, including continuous quality improvement initiatives, quality performance measurement, trend and data analysis, and evaluation of process and system effectiveness.
• Ensure compliance with customer-specific and divisional quality requirements, including execution and oversight of PPAP and SESPA activities for new products, process changes, supplier changes, or customer-defined quality deliverables.
• Collaborate cross-functionally with operations, engineering, supply chain, suppliers, and customers to improve product and process robustness, support continuous improvement, and enhance overall business performance.
• Maintain accurate and audit-ready quality documentation and records, including procedures, reports, metrics, and corrective action records, to support compliance, traceability, management review, and decision-making.

Requirements

• Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employees or others.
• Bachelor’s degree in engineering, Quality, or a related field (or equivalent experience).
• 5+ years of experience across multiple quality functions in a process-driven manufacturing environment.
• Hands-on experience with Quality Management Systems (QMS), inspection methods, and manufacturing quality controls.
• Experience supporting or conducting internal, supplier, product, and component audits, including planning through closure.
• Experience managing quality issues across internal operations, suppliers, and customers, including containment and corrective actions.
• Experience documenting, presenting, and communicating quality information for audits, management reviews, and decision-making.
• Proficiency in English.
• Authorized to work for any employer in the U.S. (no visa sponsorship available at this time).

Skills

• Working knowledge of ISO 9001:2015 and ability to apply requirements to manufacturing, inspection, supplier, and customer processes.
• Proficiency in quality and process improvement tools, including 8D, root cause analysis, CAPA, statistical analysis, and structured problem-solving methods.
• Understanding of customer-specific and divisional quality requirements, including PPAP and SESPA deliverables for new products and changes.
• Ability to evaluate and demonstrate process and system effectiveness using objective evidence and data.
• Knowledge of GD&T and technical drawing interpretation.
• Familiarity with statistical analysis.
• Strong written and verbal communication skills, with the ability to clearly convey technical quality information across cross-functional teams (e.g., Production, Engineering, Maintenance, Safety, Supply Chain).
• Self-directed, organized, and capable of working independently while contributing effectively within cross-functional teams.
• Proficient in Microsoft Office applications, particularly Excel, for data analysis and reporting.

Physical Demands

• Sitting/Stationary: Remains seated approximately 40-50% of the time for tasks such as designing, analyzing data, or using CAD software.
• Hand and Finger Use/Dexterity: Uses hands to handle, control, or feel objects, tools, or controls 30-40% of the time; near vision required for detailed drawings or screens.
• Standing/Walking: Stands or walks frequently (30-40% of the time) to inspect production lines, collaborate with teams, or evaluate equipment on the shop floor.
• Moving Objects/Lifting/Carrying: Occasionally moves, transports, or positions objects weighing up to 20 pounds during inspections or testing.
• Bending/Twisting/Reaching: Bends, twists, or stretches the body occasionally (20-30% of the time) to access equipment, inspect machinery, or reach workstations.
• Repetitive Motions: Performs repetitive actions occasionally (20-30% of the time), such as typing or adjusting equipment.
• Environmental Factors: Frequently exposed to moderate noise levels (e.g., machinery, production environments) and occasionally to contaminants or hazardous equipment (20-30% of the time). May wear protective equipment (e.g., safety glasses, hard hats, or hearing protection) 30-50% of the time. Works in both office and manufacturing settings with constant interaction with others.

Benefits

• Annual Variable Compensation Bonus
• Medical, Dental, and Vision coverage
• 401k with Company Match
• Paid Vacation, Sick Time, and Floating Holidays
• Tuition Reimbursement
• Training and Development programs
• Parental Leave
• Disability Benefits
• Life and AD&D Insurance