Quality Engineer

About the role

The Quality Engineer will be responsible for managing and processing customer production line reject claims, liaising with various departments to resolve quality concerns, implementing quality assurance control plans, conducting MSA studies, capability analysis, correlation analysis, and design of experiments. They will also lead 8D with cross-functional teams, conduct quality audits, and participate in Pre-Manufacturing Reviews (PMRs).

Responsibilities

• Manage and process customer production line reject claims to drive improvements in assembly processes to achieve customer satisfaction.
• Provide liaison with other areas such as engineering, process engineering, manufacturing, marketing, and customer representatives in the resolution of quality concerns.
• Prepare and implement quality assurance control plans associated with manufacturing requirements before, during, and after PPAP.
• Assure that specific controls are established and properly integrated with the applicable development and production phases of the project to achieve customer satisfactions.
• Act as the next level of escalation after the quality technician for quality-related concerns.
• Document quality issues in various quality systems to prevent future issues.
• Use Six Sigma methodology to reduce process variations.
• Perform a wide variety of duties to ensure quality and reliability of parts produced in the assigned assembly lines.
• Conduct MSA Studies, capability analysis, correlation analysis, design of experiments, process control.
• Develop control plans, read engineering drawings, interpret GD&T, and utilize statistical techniques to provide insight, prove out process, or correct quality problems.
• Lead 8D with cross-functional teams.
• Work with quality technicians, process engineers, and other staff to implement quality enhancements to products and processes.
• Analyze customer complaints, returned product, and rejects in the assembly processes to determine and implement solutions to prevent recurrence.
• Lead Quality Audits and help improve the process.
• Review specifications and/or engineering drawings in order to establish design and quality goals.
• Review and evaluate process or engineering changes for impact on quality objectives.
• Participate in Pre-Manufacturing Reviews (PMRs) with procurement and suppliers to ensure project success.

Requirements

• Bachelor’s degree in Mechanical, Electrical, Civil, or Industrial Engineering
• 3 years experience as a quality engineer in a manufacturing environment including PPAP processes and quality tools
• Certification in ISO 9001, IATF 16949, ISO 14001 and ISO 45001
• Certification at Lean Six Sigma Green Belt
• Fluency in written and spoken Spanish

Qualifications

• Fluency in written and spoken English

Skills

• Quality Control
• Process Improvement
• Statistical Analysis
• Lean Six Sigma
• MSA Studies
• Capability Analysis
• Correlation Analysis
• Design of Experiments
• Process Control
• Customer Complaints Analysis
• Pre-Manufacturing Reviews (PMRs)

Benefits

These vary by country and contract, but they typically include:

• 13th salary
• Annual bonus
• Paid vacation
• Pension plans
• Personal insurance

Pay

Commensurate with experience

Schedule

N/A