Quality Engineer

About the Role

This position involves managing quality aspects of assigned programs and customer(s), leading cross-functional teams in problem-solving methodologies, and ensuring timely resolution of product quality issues and manufacturing concerns.

Responsibilities

• Lead cross-functional teams in 8D or other problem-solving methodologies to resolve customer and internal quality complaints.
• Investigate, respond to, and follow up on product quality issues, manufacturing concerns, and incoming inspection for outsourced components.
• Support and coach team members on root cause analysis and corrective action plans for internal and external customers.
• Ensure corrective actions for supplier, internal, and customer concerns are effective, documented, implemented, and closed in a timely manner.
• Champion scrap reduction plans and improve First Time Quality (FTQ) in the plant.
• Develop and implement methods for disposition of discrepant material and assess cost and responsibility.
• Publish and review Quality Alerts and Notice of Escapements for customer, internal, and supplier issues.
• Maintain the MRB product hold area, providing data analysis and root cause problem-solving for corrective and preventive actions.
• Facilitate customer-requested assessment audits with internal and external teams.
• Analyze data and provide solutions for product and process improvements.
• Update and maintain customer and corporate online systems to comply with requirements.
• Assist with developing and maintaining procedures and instructions to meet AS9100/ISO 9001:2015 standards and AIAG industry guidelines.
• Support internal, external system audits, and conduct process, supplier, systems, and product audits.
• Maintain Internal Auditor certification.
• Compile and conduct training on quality assurance concepts and quality control activities.
• Support quality, health, safety, and environmental maintenance.
• Support new program startup activities.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in mechanical engineering or equivalent technical degree/quality certification, with a minimum of 5 years of Quality Engineering experience preferred.
• ASQ Quality Engineering Certification with 5-7 years of quality and/or engineering-related experience in a manufacturing environment.
• Lean Manufacturing experience, minimum Six Sigma Green Belt (SSGB) preferred.
• Excellent verbal and written communication skills.
• Excellent time management and ability to work effectively with customers, suppliers, and all levels of the organization.
• Experience in machine manufacturing, sheet metal, and structural sub-assembly manufacturing.
• Self-motivated and able to work without close supervision.
• Ability to travel as required to customers and/or suppliers.
• Advanced computer skills, including MS Office (Excel, Word, PowerPoint) and Adobe; experience with NetInspect, Epicor, and PowerBI preferred.
• Knowledge of ISO 9001 and/or AS9100 Quality Standards.
• Basic knowledge of applicable quality management systems.
• Strong statistical and analytical skills.

Work Environment

Primarily works in a manufacturing setting with exposure to machinery and production equipment. Requires standing for extended periods and occasional lifting of materials. May involve occasional travel to suppliers or other company locations (less than 20% of the time).

Physical Requirements

• Hands-on position requiring substantial time on the manufacturing shop floor.
• Sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment.
• Exposure to manufacturing areas requiring personal protective equipment such as safety glasses with side shields and mandatory hearing protection.