Quality Engineer

This role supports the quality and production groups at both the Charlotte and Monroe, NC plants through daily on-the-floor quality activities. Key responsibilities include product launch support, corrective action resolution, supplier product review, quality documentation maintenance, and customer/supplier communication on quality concerns.

Locations: 13319 Carowinds Blvd, Charlotte, NC 28273 and 4515 Corporate Center Dr, Monroe, NC 28110.

Responsibilities

• Coordinate quality assurance activities, including product and process auditing, inspections, and participation on new product teams.
• Manage customer communications related to quality issues and lead 8D teams through problem-solving and corrective action processes.
• Support program launch and APQP (Advanced Product Quality Planning) processes.
• Maintain control system documents, such as control plans.
• Lead corrective action efforts for customer, supplier, and internal quality complaints.
• Standardize work instructions, FMEAs, control systems, and traceability systems to improve manufacturing operations.
• Perform root cause analysis for discrepancies and defects.
• Develop and implement quality changes and process improvements.
• Maintain awareness of how daily activities contribute to quality objectives.
• Ensure prompt and regular attendance as scheduled, working safely without injury.
• Domestic travel required (10% of the time).

Requirements

• Bachelor’s degree or foreign equivalent in Industrial Engineering, Mechanical Engineering, Quality Engineering, Manufacturing Engineering, or a closely related field.
• Minimum of 2 years of experience in Quality Engineering, including 1 year in Metal Casting, Assembly, and automotive experience.
• Strong quantitative and analytical skills.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret written and oral instructions and manage multiple issues while prioritizing based on urgency.
• Six Sigma Certification desired.
• Demonstrated knowledge of problem-solving, quality strategy implementation, and root cause analysis for complex quality issues.
• Proficiency in reading technical drawings.
• Knowledge of QMS (Quality Management Systems), IATF 16949, 8D problem-solving methodology, PPAP (Production Part Approval Process), and APQP principles.

Working Relations

• Plant Department Managers
• Plant Department Supervision
• Plant Hourly Associates
• Customers
• Suppliers