Quality Engineer

About the Role

This position is responsible for the documentation and follow-through of all external, internal, or supplier non-conformities, as well as the creation, documentation, retention, and dissemination of all product or customer-specific acceptance criteria. The role also coordinates internal quality training projects, including communication of root cause and corrective actions, and ensures follow-up on corrections. Additionally, the position assesses individual process acceptance criteria, modifies or creates criteria as needed, and trains operators in their use. The role manages all quality communications with internal departments, outside vendors, card associations, and customers under management direction.

Responsibilities

• Develop, document, and maintain the retention of all product and/or customer-specific acceptance criteria.
• Define and/or understand acceptable limits for output quality at each production process.
• Document output quality limits for each production process and create guides for operator understanding.
• Assess the application and effectiveness of process output quality by operators.
• Record, assign, and follow up on all internal, supplier, and external non-conformity reports.
• Log and report on all non-conformances.
• Responsible for Quality System development and maintenance.
• Provide timely corrective action responses and resolutions to all quality situations.
• Perform incoming control of material and sub-contractor goods, as needed.
• Develop, implement, and maintain Quality System procedures, work instructions, and forms.
• Establish, document, and maintain the calibration program for all test equipment and necessary production equipment.
• Participate in the management of material and sub-contractor specifications.
• Participate in weekly project update meetings regarding New Product Design projects as they relate to quality procedures.
• Handle related email correspondence and follow-up items when other office personnel are absent, as needed.
• Perform other miscellaneous duties as assigned.

Requirements

• Minimum of 5 to 10 years (or more) of relevant experience.
• Bachelor’s Degree in Engineering, Science, or Mathematics (a plus).
• ASQ certifications in Quality Management or related tools (a plus).
• Educational focus on statistics (a plus).
• Ability to relate to employees and understand their needs.
• Excellent communication skills, both oral and written.
• Strong attention to detail and ability to self-check work.
• Excellent time management and organizational skills; ability to prioritize workload.
• Enthusiastic attitude, cooperative team player, adaptable to new or changing circumstances.
• Professional demeanor, sensitive to client needs, self-motivated, creative, and innovative.
• Excellent problem-solving skills.
• High level of computer literacy, including working knowledge of Microsoft Office applications, Project, Visio, and Outlook.

Physical Requirements and Work Environment

• Must be able to lift 50 lbs.
• Must be able to sustain office work for 8+ hours per day, including:
  • Sitting in an office chair.
  • Typing.
  • Reaching for the telephone.
  • Standing at office equipment.
  • Hearing for phone use.
  • Sight for computer use.
• Must be able to sustain factory work as needed, including:
  • Standing at machinery.
  • Reaching and pulling to operate machinery.
  • Sight for machinery operation.
  • Walking through the shop.
• Office environment is of moderate noise level.
• Shop noise levels require protective ear-coverings.
• Weekends and night hours may be required to support problem resolutions.

About CompoSecure

CompoSecure, a GPGI business (NYSE: GPGI), is the leading manufacturer of Premium Metal Payment Cards and offers best-in-class Authentication and Digital Asset solutions. The company’s offerings combine elegance, simplicity, and security to deliver exceptional experiences and peace of mind, enabling trust for millions of people around the globe. For more information, visit www.CompoSecure.com and www.GetArculus.com.

Benefits

• Medical, prescription, dental, and vision coverage.
• FSA/HSA options.
• Company-paid life and disability insurance.
• 401(k) with company match.
• Paid time off (PTO) and holidays.
• Annual bonus opportunities.
• Employee assistance program (EAP).
• Opportunities for career growth and advancement.