QUALITY ENGINEER

Responsibilities

• Communicate with customers and suppliers regarding product quality issues; develop and document Policies, Procedures, and Work Instructions.
• Facilitate development of procedures and processes, facilitate customer SCAR’s and CAPA’s, and develop improvement plans based on data collected.
• Provide statistical information for quality improvement by identifying testing methods and samples.
• Lead QA efforts in customer-facing issues and projects.
• Perform supplier audits in accordance with QMS.
• Execute improvement plans based on customer surveys and SCAR/CAPA.
• Work with internal teams to drive operational improvements.
• Collaborate with team members in writing process work instructions.
• Assist in managing the calibration program.
• Follow all company safety protocols.
• Monitor the entire production cycle and perform regular tests to identify potential defects as early as possible.
• Inspect product materials and electrical systems for defects and durability.
• Identify the root cause of technical issues and recommend fixes.
• Prepare reports on malfunctions and corrective actions (e.g., number of defective raw materials per order).
• Set and track quality assurance goals (e.g., reduce average turnaround time for quality checks by 20%).
• Coordinate with external quality assurance auditors and technicians to ensure compliance.
• Work with internal teams to increase customer satisfaction by improving product quality.
• Other duties as assigned.

Requirements

• Previous work experience as a Quality Engineer or similar role.
• Hands-on experience with Quality Management Systems (QMS).
• Good understanding of technical writing and documentation.
• Good interpersonal skills.
• Familiarity with statistical analysis.
• Great attention to detail and problem‑solving abilities.
• Good analytical skills.
• Bachelor’s degree in Mechanical Engineering (ME) or Industrial Engineering (IE) or equivalent work experience.
• Working knowledge of Lean Manufacturing principles or process improvement.
• Additional certification in Quality Assurance is a plus.

Physical requirements: Lift/Carry 0‑10 lbs occasionally, 11‑50 lbs never, 51‑100 lbs never; Push/Pull 0‑25 lbs occasionally, 26‑75 lbs never, 76‑100 lbs never; Bend 0‑33% of an 8‑hour shift; Twist/Turn 0‑33%; Kneel/Squat not at all; Sit 67‑100%; Stand/Walk 0‑33%; Overhead Reaching 0‑33%; Ladder/Stair 0‑33%. Reasonable accommodations may be made for individuals with disabilities.

Benefits

• Comprehensive health plan options including medical, dental, and vision insurance.
• Life, disability, and supplemental insurance options.
• For overseas team members: private health insurance, life insurance, and an employee assistance program (EAP).

Pay

$82,000 to $115,000 annually.

Visa sponsorship: Not eligible for this role.