Quality Engineer (30874)

About the role

Pentagon Technologies, Inc. is a leader in providing mission-critical semiconductor services that touch every device with a computer chip inside. Our customers include the largest semiconductor chip and OEM tool manufacturers in the industry. We stay at the forefront of our industry through innovation, technical proficiency, and our amazing employees. Our industry is in the midst of unprecedented growth and Pentagon is seeking outstanding candidates to join our team!

Responsibilities

• Work with corporate quality team to develop and implement quality management system procedures, processes and tools at sites.
• Prepare and provide QMS and Quality trainings covering various levels in the organization.
• Work with Development and Process Engineering to create pFMEAs (process Failure mode and effects analysis) and control plans encompassing required test, inspection, calibration and preventive maintenance requirements.
• Maintain company-wide risk register to track and retire risks impacting operational performance and customer satisfaction.
• Lead and participate in Quality audits: Internal, In-process, Product, Customer on-site, and Supplier related audits as required.
• Support DMR reviews for incoming material and initiation of proper corrective action with supplier.
• Develop Quality plans for products and services meeting customer and regulatory requirements.
• Deploy statistical process control and capability studies in assessing processes and capabilities.
• Determine quality improvement parameters by assisting in identifying statistical methods relevant to the processes.
• Create Inspection Instructions to support inspection and align inspection methods between sites and customers where necessary.
• Perform gage studies to quantify measurement technique capability.
• Facilitate Failure Analysis and root cause corrective actions across sites.
• Lead customer escalations to successful closure.
• Support Supplier Qualification / Monitoring program.
• Write and revise policies, procedures and create forms to improve supplier quality processes.
• Lead development of Standard Operating Procedures, review and release process, and provide required training company-wide.
• Monitor and trend product non-conformances (DMRs).
• Facilitate Quality Alert and Deviation from SOP program, including issuance and tracking to closure.
• Monitor Customer Satisfaction Initiatives and assist as required.
• Develop, maintain, and monitor the Training plan and its execution compliance to requirements.
• Perform all tasks in a safe and efficient manner to protect self, others, products, materials and other Company assets.

Requirements

Bachelor of Science degree in a related Engineering field and minimum 1‑3 years of relevant experience managing product, process, and quality systems per international standards such as ISO 9001.

Qualifications

• ASQ Certification, Six Sigma and/or Lean Manufacturing certification (preferred)
• ISO 9001 Lead Auditor training/certification (preferred)

Skills

• Knowledge and practical application of Quality Engineering principles and tools (FMEA, RCA, GR&R, 8D/CAPA)
• Application of metrology techniques (mechanical measurement systems, measurement techniques, process capability studies)
• Quality auditing expertise to assure compliance to policies, standards, and processes
• Ability to design appropriate inspection methods to ensure product manufacturability
• Effective verbal, written, and interpersonal communication skills
• Skilled in SPC and process capability using JMP or similar
• Detail‑oriented with strong organizational skills
• Ability to multitask and work well under pressure
• Strong reading, communication, and comprehension abilities
• Ability to read, comprehend, and generate internal documents (work order travelers, SOPs, inventory records, regulations) and maintain logs
• Brainstorming and bringing new ideas to the table
• Skilled in analytical and advanced mathematics & computer software (MS Office, Visio, SharePoint, FileMaker Pro, etc.)
• Safety: trained to follow and lead by example all general and specific safety requirements

Benefits

• Generous PTO
• 401K program with employer matching contribution
• Health, dental, vision insurance (with generous employer contribution)
• Long‑Term Disability (LTD) insurance (fully employer paid)
• Life and AD&D (employer paid & voluntary option)