Quality Engineer 2

About the role

The Quality Engineer oversees all quality-related activities undertaken to support manufactured products at DTTP, the products procured from other sister plants, and the products and accessories procured from third‑party vendors. Responsible for the continuous improvement of the organization’s product quality and procedure adherence to ensure quality consistency. Reviews quality standards, tolerances, and engineering changes. Evaluates engineering changes for existing products, outsourced parts, processes and subassemblies, and new products. Analyzes engineering specifications and manufacturing processes for newly introduced products, develops test plans and quality testing equipment. Monitors periodic warranty reports and drives improvement initiatives. Investigates and analyzes complex quality problems, recommends solutions, and ensures corrections are made.

Responsibilities

• Be the advocate for the manufacturing operations and end customers, ensuring all new products are launched at a better‑quality level than the products currently produced.
• Through a comprehensive set of established metrics, track and communicate the current state of product launches and the performance of launched products.
• Drive a culture of continuous improvement and assure product quality by virtue of standards adherence.
• In coordination with Tech Services, Quality Control, Reliability, Warranty Analytics, and Supplier Quality, oversee and drive Corrective and Preventive Actions related to quality issues affecting DTTP operations, leading multidisciplinary teams to execute corrections to product designs/standards, supplier issues, and internal manufacturing processes.
• Communicate internally regarding current quality problems such as 8D’s problem description, status, root cause analysis, and resolution timetable.
• Create and take the leadership role to complete Development Quality Improvement and Warranty Monitoring reporting activities for all new product launches.
• Lead and orchestrate all New Product Launch related efforts to minimize the impact on manufacturing operations.
• Provide support to production and ensure system adherence; verify that product design, supplier, reliability, and component changes are fully verified and validated through design engineering and reliability test processes.
• Coordinate with cross‑functional teams to resolve quality issues.
• Ensure product design, supplier, and component changes are validated.
• Conduct root cause analysis and implement corrective actions for moderate issues.
• Manage small projects with some guidance from managers and other engineers.
• Coordinate effectively with Design, Procurement, Supplier Quality Assurance, and Reliability Departments to ensure that supplier changes and internal changes are fully qualified before implementation.
• Proficient use of basic quality tools, control plans, and SPC.
• Solid understanding of manufacturing defects and quality issues.
• Basic root cause analysis and corrective action implementation.
• Ability to convert data into actionable information.
• Ensure that the Quality Policy and the Daikin Core Values are understood at all levels in the department and used as a guide to all decision‑making.
• Ensure smooth operation of the Development Quality Department – set clear expectations, reasonable work assignments, fair scheduling, equal job opportunity but effective hiring, firm discipline, high‑performance team management, transparent budgeting/spending, and