Quality Documentation Specialist

About the role

We are seeking a Quality Documentation Specialist to join our administrative services team. This role offers an exciting opportunity to support both internal and external clients, ensuring high-quality, accurate, and efficient document management.

Responsibilities

• Administer a department, meeting the needs of both internal and external clients.
• Accurately and efficiently format, proof, finalize, and distribute Firm documents, adhering to established guidelines and quality control methodologies and standards.
• Ensure completeness and accuracy of own work and check the work of others to guarantee zero defects, minimizing errors and redundancies.
• Monitor, prioritize, and process workflow in a timely manner, updating metrics and other relevant departmental production information.
• Understand and comply with organizational and legal policies for quality, risk mitigation, confidentiality, and data privacy.
• Assist with other administrative duties, including office administration, partner support, and other practice support areas as needed.

Requirements

• 2+ years of administrative and/or customer service assistance experience.
• Strong customer service skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and a commitment to quality.
• Proven ability to take initiative and responsibility for completing work within a team environment.
• Able to perceive and analyze problems, develop alternatives, and implement resolutions.
• Basic knowledge of the Google Suite and Adobe products.
• Rotational shift with OT expected.

Qualifications

• Ability to work independently and as part of a team.
• Experience with Microsoft Office suite.
• Knowledge of quality control methodologies and standards.

Skills

• Attention to detail.
• Customer service skills.
• Communication skills.
• Problem-solving abilities.
• Administrative experience.

Benefits

At Xometry, we offer a competitive benefits package including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience.

Schedule

Rotational shift with OT expected.

Contact

Xometry is an equal opportunity employer. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

To apply for this position, please visit our careers page and submit your application.