Quality Documentation Specialist

Position Summary

The Quality Documentation Specialist is responsible for reviewing, verifying, and maintaining documentation to ensure compliance with regulatory standards and internal quality practices. This role supports the Quality team by ensuring documentation is accurate, audit-ready, and aligned with customer and regulatory requirements.

What You Will Do

• Review and approve documentation to ensure accuracy, completeness, and compliance
• Prepare and manage Certificates of Analysis (COAs)
• Maintain organized and audit-ready document archives
• Upload and manage documentation within customer systems (e.g., TraceGains, SafetyChain)
• Respond to customer documentation requests in a timely and professional manner
• Support internal and external audits, including traceability exercises and mock recalls
• Identify documentation gaps and drive process improvements
• Collaborate cross-functionally to resolve documentation and compliance issues
• Generate reports and track key quality and compliance metrics
• Serve as backup to the Quality Specialist

Who We Are Looking For

• Highly organized with strong attention to detail
• Able to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Comfortable working independently and making decisions within scope
• Adaptable and open to process changes and continuous improvement
• Team-oriented with a proactive, problem-solving mindset

Education & Experience

• Bachelor's degree preferred
• Entry-level candidates encouraged to apply
• Strong writing, organization, and research skills required
• Basic project management skills a plus
• Intermediate computer skills required, including proficiency in Microsoft Excel and Microsoft Office Suite (Word, Outlook, PowerPoint)

Food Safety, Quality & Compliance

• All employees are expected to follow company Food Safety, Quality, and Regulatory policies, including: GMP, HACCP, Allergen Control, and SSOP standards
• Accurate documentation and traceability practices
• Participation in audits and recall readiness activities

Physical Requirements

• Primarily seated work with occasional walking and standing
• Frequent computer use, typing, and document review
• Ability to review detailed documentation and electronic records

Benefits

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Wellness and engagement programs

Core Values

• Trust - Act with integrity and accountability
• Adaptability - Embrace change and continuous improvement
• Support - Collaborate and uplift others
• Teamwork - Work together toward shared success
• Energy - Bring passion and enthusiasm to your work

Why Join Us?

• Part of a collaborative, cross-functional environment
• Quality and innovation drive success
• Investment in people and growth opportunities
• Dynamic and evolving industry

Equal Opportunity Employer

We are an equal opportunity employer and consider all qualified applicants without regard to protected characteristics.