Quality Director - IDD Group Homes

Primary Responsibilities

• Always be compliant with all company and regulatory policies and procedures.
• Responsible for oversight and execution of all Quality Department tasks within the market.
• Facilitate Incident Review Committee, including preparation of meeting agendas and minutes and outreach to committee members to ensure tasks are completed.
• Monitor the Quality functions within market and recommend improvements, remediate risks, and drive collaboration with colleagues in Compliance, Clinical/Medical, and Operations.
• Work closely with the Quality Director, Policy and Performance Metrics and Data & Analytics Team to support the collection of data/metrics/KPIs in a timely manner.
• Actively review data/metrics/KPIs, identifying and addressing any deviations in performance beyond acceptable limits.
• Identify gaps in established KPIs and collaborate with Operations to implement new data/metrics/KPIs as directed by leadership.
• Collaborate with market teams to develop and implement corrective actions and improvement plans based on KPI analysis and results from home and day program audits.
• Funds management oversight. Support One Beacon initiative(s).
• Work closely with Quality Director, Accreditation, and Compliance, Clinical/Medical and Operations colleagues to ensure market achieves and maintains accreditation.
• Assigned unannounced evening home visits per month.
• Supervise, coach and hire as needed Quality Analyst(s).
• Prepare and present reports as requested on Quality Department performance for senior management and other stakeholders.

Education & Qualifications

• Bachelor’s degree in healthcare administration, social work, or a related field preferred.
• Master’s degree and/or nursing degree preferred.
• CPHQ certification preferred.
• Minimum of 5 – 10 years of experience in a healthcare or social services setting (adult foster care, IDD population).
• Strong understanding of state regulations, accreditation standards, and performance management principles.

Required Information Technology (IT) Systems Skills And Proficiency

• Beacon Specialized Living Services (BSLS) uses a variety of information technology information systems including Microsoft Office 365 including Word, Excel, Power Point, Outlook, Teams, and OneDrive.
• You will be responsible for learning and becoming proficient with these IT systems and others that BSLS may deploy or change in the future.

Skills And Experience

• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills. Ability to collaborate effectively with diverse teams.
• Strong computer skills utilizing various software programs and applications.
• A professional demeanor.
• Demonstrated ability to multi-task.
• Ability to work with little daily supervision.