Quality Director- Georgetown, Tx

General Description of Job

Duties & Responsibilities to include but not limited to:

• Develop and execute the company-wide quality strategy aligned with operational and business objectives.
• Lead and maintain the Quality Management System (QMS), including the development of procedures and a comprehensive Quality Manual.
• Promote a culture of continuous improvement, accountability, and operational excellence.
• Establish measurable quality objectives, KPIs, and reporting systems, including periodic QMS status reports.
• Oversee inspection, testing, and laboratory evaluation (hardness, heat resistance, and other industrial testing) of control panels, relay racks, and electrical assemblies.
• Ensure adherence to UL, NEC, NFPA, customer specifications, and internal workmanship standards.
• Drive root cause analysis and corrective/preventive actions (CAPA) for internal and external quality issues.
• Lead initiatives to reduce defects, rework, warranty claims, and production inefficiencies.
• Support Lean Manufacturing and Six Sigma improvement initiatives.
• Implement Statistical Process Control (SPC) in production and monitor process performance.
• Manage equipment calibration systems and ensure measurement traceability.
• Manage supplier qualifications, audits, and performance evaluations.
• Collaborate with vendors to improve incoming material quality and delivery performance.
• Serve as the primary escalation point for customer quality concerns and corrective actions.
• Build strong relationships with customers to ensure satisfaction and reliability.
• Maintain and improve ISO-based quality systems and audit readiness.
• Lead internal audits, customer audits, and third-party inspections.
• Ensure proper documentation control, traceability, calibration, and record retention.
• Monitor compliance with safety, environmental, and manufacturing regulations.
• Lead, mentor, and develop quality personnel across manufacturing and field operations.
• Build cross-functional collaboration between engineering, production, supply chain, and field service teams.
• Develop training programs related to quality standards, workmanship, and compliance expectations.
• Participate in strategic planning and operational leadership initiatives.

Qualifications

• Bachelor’s degree in engineering, Industrial Technology, Quality Management, or related field.
• 5+ years of progressive quality leadership experience in industrial manufacturing or automation environments.
• Knowledge of electrical manufacturing, industrial control panels, and automation systems.
• Experience with quality systems, auditing, CAPA, and continuous improvement methodologies.
• Familiarity with UL508A, NEC, NFPA, and industrial electrical standards.
• Proven leadership experience managing quality teams and cross-functional initiatives.
• Excellent analytical, communication, and organizational skills.
• Preferred ISO 9001 Lead Auditor certification or equivalent.
• Led Manufacturing and/or Six Sigma certification.
• Preferred experience with PLC/SCADA systems and industrial automation environments.