Quality Director

Company Overview

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

About the role

Are you ready to make your next career move to join our team as our Quality Director – Americas (U.S. West Region & Canada) for KONE Americas? Do you enjoy driving enterprise-wide quality strategies and leading initiatives that enhance customer experience and business performance? Does managing internal stakeholders, improvement programs, and cross-functional collaborations to achieve organizational goals motivate you? Do you thrive in fast-paced environments requiring strategic decision-making, problem solving, and continuous adaptation? Are you skillful with quality management systems, data analytics tools, performance reporting, and process improvement methodologies? Do you demonstrate strong leadership, business acumen, and a commitment to delivering measurable operational improvements? Are you committed to fostering a culture of safety, compliance, accountability, and continuous improvement throughout the organization? If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

Location: Allen, DFW area (this position is 100% remote, but open to scheduling candidates on hybrid structure).

Responsibilities

• Successfully create, drive, and maintain regional Quality strategy to support business objectives and continuous improvement.
• Foster a full-chain, full-lifecycle quality culture through competence development, effective communication, and the sharing of best practices across the organization.
• Lead the development, implementation, and monitoring of processes, systems, and performance metrics that measure, analyze, and improve quality outcomes.
• Develop and execute regional quality strategies, objectives, and improvement plans aligned with business goals.
• Analyze customer feedback, operational trends, and performance metrics to identify risks, root causes, and improvement opportunities.
• Lead quality reviews, corrective action initiatives, and continuous improvement projects to improve operational outcomes.
• Collaborate with business leaders and functional teams to strengthen quality processes, compliance, and customer satisfaction.
• Coach quality teams and influence stakeholders to drive adoption of best practices and sustainable performance improvements.

Qualifications

• 8+ years of progressive and successful work experience in sourcing, supply chain management, quality improvement or engineering roles.
• Technical or Business (BS / BA) degree from an accredited college or university.
• Minimum of 2+ years directly/indirectly leading people.
• Six Sigma qualification is preferred (Six Sigma Champion, Six Sigma Black Belt).
• Proven success managing quality projects and programs.
• At least 8+ years' progressive experience in business and quality improvement.

About KONE

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance. We hire individuals who value culture because we believe culture drives innovation. We value your authentic self. Collaborative, creative, and supportive work environment. Passionate about safety, quality, and innovation. We care about the communities where we live and work.

Benefits

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401K Employer Match
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and Vision Insurance
• Digital Health Solutions & Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Employee Family Assistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off & Holidays
• Company Paid Life and AD&D Insurance
• Supplemental Life and AD&D Insurance
• Company Paid Short-term and Long-term Disability
• Buy-Up Long-term Disability
• Critical Illness Insurance
• Hospital Indemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONE Credit Union
• Tuition Reimbursement
• Commuter Benefits

Pay

Annual Base Pay Range: This role has been categorized as a remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. Employees may live in any location within the area of the role's scope of responsibility. The national hiring range for this role is $167,400 – $219,765. The compensation package offered will depend on candidate's ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

We will also consider candidates in: Dallas, TX area hiring range: $179,200 – $235,200. Redmond, WA area hiring range: $192,600 – $252,735.

Variable Compensation: KONE Annual Bonus plan at 20% Target Incentive (60/40) based on achievement of company goals and individual goals.

This response is AI-generated, for reference only.