Quality Director

Job Summary

Eaton’s Electrical division is seeking a Quality Director to join their Distributed IT team. The role is remote with up to 50% travel. The annual salary range is $146,000 - $215,000 with potential for an EIC bonus program. Salary is based on candidate skills, experience, and market considerations.

About the Role

The Quality Director will lead quality efforts for Eaton’s Distributed IT Division, which manages a $840M+ business. They will develop and execute a quality strategy to support rapid growth in utility and data center markets, ensuring world-class supplier performance and manufacturing excellence.

Responsibilities

• Lead the execution and deployment of the Strategic Quality Plan for the Distributed IT Division, representing the Quality Management System (QMS) and ensuring alignment with Eaton’s standards and customer expectations.
• Leverage cross-functional and regional resources to maintain product flow consistent with industry standards, government, and customer requirements.
• Develop and execute the division’s quality strategy, including the implementation of a unified quality management system (EQMS), KPIs, dashboards, and accountability routines.
• Represent D-IT in corporate quality councils and industry forums, actively participating as a senior member of the ES-A Quality Leadership team and Eaton’s global quality council.
• Ensure consistent deployment of quality systems across all plants and engineering processes, driving standard metrics, problem-solving rigor, and root cause analysis for quality incidents.
• Lead corrective action initiatives and lessons learned programs to foster continuous improvement in process, product, and service quality.
• Build and manage a structured supplier quality function, including qualifications, audits, incoming quality, corrective actions, and risk mitigation.
• Oversee supplier performance and collaborate with procurement and operations to resolve supplier-related quality issues, ensuring compliance with customer, industry and QMS standards.
• Address customer feedback and quality complaints, ensuring timely closure and systematic solutions, and engage directly with key customers to maintain trust and support contract negotiations.
• Foster a culture of accountability, continuous improvement, and quality excellence, partnering with Quality Corporate leaders to align practices and strategies with the Eaton Quality System and develop talent according to corporate strategy.

Requirements

• Bachelor’s degree from an accredited institution
• Minimum 5 years of experience in a divisional or regional leadership role
• Minimum of 10 years of experience in manufacturing, quality, engineering, and/or continuous improvement environment

Qualifications

• Bachelor’s degree in Engineering or Business from an accredited institution
• Experience working directly with data center customers and understanding the pace and expectations of that environment
• Strong Six Sigma Black-belt
• Strong understanding of AIAG tools, statistical tools, and analysis
• Strong problem-solving skills, including PFMEA and Process Failure Mode Effects Analysis (PFMEA)
• Experience with Power BI projects and analysis
• Experience with Production Part Approval Process (PPAP)
• Experience with Statistical Process Control (SPC)
• Conceptual thinking to understand complex issues and their implications on the results of the quality function globally
• Able to implement solutions with a longer-term view
• Able to convey complex information and persuade diverse audiences globally
• Strong contributor to the development of functional strategy
• Independent and capable of achieving goals with little supervision in a global and matrix environment

What We Offer

• Various Health and Welfare benefits
• Retirement benefits
• Paid and unpaid time away from work