Quality Data Analyst

Job Summary

The Quality Data Analyst is responsible for supporting the Quality Assurance and Food Safety organization through data reporting, analysis, dashboard development, and KPI tracking. This role will focus on transforming consumer complaint, supplier quality, manufacturing quality, and food safety data into clear, accurate, and actionable insights and reporting that supports risk identification, compliance, operational performance, and continuous improvement.

Primary Duties & Responsibilities

• Develop and maintain recurring FS&Q reports, dashboards, and KPI summaries.

• Prepare complaint, supplier, manufacturing, and food safety reports for leadership review.

• Analyze trends by brand, category, SKU/item, supplier, site, issue type, and time period.

• Support monthly, quarterly, and annual reporting needs.

• Create clear visuals and summaries for non-technical stakeholders.

• Support standardized reporting templates and repeatable reporting processes.

• Lead the preparation and analysis of recurring consumer complaint trend reporting across brands and product categories.

• Support complaint-per-million, year-over-year, and issue-type analysis.

• Identify complaint trends, anomalies, emerging concerns, and recurring issues.

• Maintain historical complaint views for SKU, category, supplier, and product analysis.

• Partner with Consumer Relations and Quality to improve complaint data accuracy.

• Identify opportunities to improve complaint coding, structure, and reporting usability.

• Support supplier and manufacturing quality KPI reporting.

• Analyze supplier, manufacturing, internal defect, product hold, and sanitation data.

• Use available ERP and operational data sources, including SAP S4/HANA where applicable.

• Partner with FS&Q, Manufacturing, Supplier Quality, and IT to improve data structure.

• Identify trends, gaps, and opportunities to improve KPI visibility.

• Provide analysis to support continuous improvement initiatives.

• Support FS&Q scorecards, metrics, and recurring performance reporting.

• Analyze food safety and quality data for trends and reporting opportunities.

• Support reporting for audits, nonconformances, CAPAs, product holds, and sanitation metrics.

• Prepare data summaries for internal review and leadership decision-making.

• Aid in compliance and performance reporting as needed.

Data Quality, Structure, and Reporting Process Improvement

• Clean, validate, organize, and structure data from multiple sources.

• Identify missing fields, inconsistent coding, duplicate records, and reporting gaps.

• Support standardization of reporting fields, definitions, and product hierarchies.

• Help define supplier identifiers, issue categories, and data input standards.

• Partner with IT, BI teams, and system owners to improve data access and quality.

• Document recurring reports, data sources, definitions, assumptions, and limitations.

• Support alignment of regional reporting practices into standardized global reporting processes where applicable.

Dashboard Development and Automation

• Build and maintain dashboards using Power BI, Excel, or similar tools.

• Improve manual reporting through templates, automation, and standardized workflows.

• Develop visual reporting for complaint trends, supplier KPIs, and manufacturing metrics.

• Support improved trend monitoring as data maturity increases.

• Collaborate with IT and BI resources to access, validate, and structure reporting data.