Quality Coordinator - Full-Time

Responsibilities

The Quality Coordinator works in collaboration with the Director of Quality and other Ambulatory Medicine leadership to promote processes to improve clinical outcomes, quality metrics and prepare for regulatory/accreditation surveys. As needed identifies best practices, collaborate with others to develop standard workflow/processes to promote the highest quality of care to achieve the best outcomes. Under the direction of the Director of Quality, this role develops and maintains internal key relationships with Ambulatory Management leadership, Medical Directors front line staff and others across the Community Memorial Healthcare organization. Externally this role builds, maintains relationship, and is a key contact with payers, Accountable Care Organization (ACO) and other vendors. Participates on key committees to represent and lead quality and performance improvement activities. The Quality Coordinator facilitates internal quality reporting and is the liaison to external reporting, such as health plan, ACO and other outside entities. Quality Coordinator is the internal resource for quality reporting, quality processes, HEDIS and Health plan quality metrics and quality incentive programs such as HCC, STAR, P4P, NCQA and ACO. This role has expertise of extracting and analyzing quality data from the electronic medical record. The Quality Coordinator communicates and facilitates quality outreach to patients.

Requirements

• High school diploma
• One (1) year of quality improvement, healthcare quality, or regulatory auditing
• Three (3) years of healthcare experience
• Proficient in Microsoft Word, Excel, Visio & Power Point
• Familiarity and experience with information systems, analytical skills, clinical software including EHRs & Practice Management software
• Ability to inspire cross-functional teams to achieve common goals
• Previous experience in a large, complex medical ambulatory integrated system with multi-site environment
• Excellent communication, interpersonal, and relationship-building skills
• Analytical mindset with the ability to make data-driven decisions

Qualifications

• Bachelor degree in healthcare related area or healthcare team license or certification preferred

Skills

• Quality Improvement
• Healthcare Quality
• Regulatory Auditing
• Microsoft Office Suite
• Information Systems
• Analytics
• EHRs & Practice Management Software

Benefits

Community Memorial Healthcare offers a comprehensive benefits package including:

• Competitive Pay
• Shift Differentials
• In-House Registry Rates
• Fidelity 403(b) Retirement Plan
• Paid Time Off
• Medical (EPO/PPO), Dental, & Vision Insurance Coverage
• Voluntary Worksite Benefits
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF)
• Recognition Programs

Pay

The salary range for this position is $28.09 - $39.10 per hour.

Schedule

This is a Full-Time Position.