Quality Coordinator

Job Summary

The Quality Coordinators at St. Tammany Health System are responsible for generating and reporting data-driven insights to measure and improve organizational quality and performance. Responsibilities include abstracting, reviewing medical records, collecting and analyzing data, and creating dashboards. They also generate quality-focused reports using hospital and third-party data to support departmental and organizational strategies, programs, initiatives, and accreditations.

Responsibilities

• Generate and report data-driven insights to measure and improve organizational quality and performance
• Abstract, review, and analyze medical records
• Create dashboards based on hospital and third-party data
• Support departmental and organizational strategies, programs, initiatives, and accreditations
• Proactively identify actionable opportunities and solutions to improve quality and efficiency outcomes
• Work in concert with STHS colleagues to ensure standards of care and quality services are provided in accordance with evidence-based guidelines and regulations

Requirements

• Clinical healthcare experience preferred with at least 2 years in hospital and/or ambulatory settings (such as data analytics, performance improvement, clinical)
• Master preferred in Business, Public Health, Health Care Management, Nursing, or a related field
• Knowledge of and experience with Electronic Health Records
• Experience with databases and data analysis
• Experience collating/normalizing data from disparate systems
• Demonstrated proficiency with Microsoft applications including Word, PowerPoint, Excel, Access and Outlook
• Experience with performance improvement methodology including Lean Six Sigma with belt level certification preferred
• Strong interpersonal and communication skills
• Team building, change management, and consensus building skills
• Able to demonstrate flexibility to changing environmental situations and encourages others to look at change in a positive way

Qualifications

• Must possess good physical health
• Lifting at least 20 pounds is required
• Constantly stand, sit or walk for long periods of time

Physical Demands

Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 20 pounds is required. Physical effort required: Constant (67%-100%) – NONE Frequently (34%-66%) – NONE Occasionally (1%-33%) – lifting, carrying, pushing/pulling, climbing (stairs, ladders, etc.), balancing, stooping, crouching, crawling, reaching, talking, handling/feeling, hearing, seeing

Contact Information

Sherly Johnson Matherne, HR Talent Partner
Talent Acquisition - Human Resources