Quality Coordinator

About the role

A Quality Coordinator at Copper Springs, part of Lifepoint Health, plays a crucial role in supporting various projects within the HSC Quality Department. This position involves coordinating and managing projects related to the National Quality Program (NQP), Culture of Safety and Engagement (CoSE) survey, Executive Patient Safety Conference, and other initiatives. The coordinator partners with senior leaders, subject matter experts, and business owners to ensure projects are completed on time and meet their objectives.

Responsibilities

• Coordinates and supports projects within the HSC Quality Department, including NQP, CoSE survey, and Executive Patient Safety Conference.
• Partners with senior leaders, subject matter experts, and business owners to ensure projects stay on track and meet timelines.
• Maintains and updates the department-wide quality plan.
• Schedules project activities and tracks deliverables to ensure timely completion.
• Provides regular updates to the Vice President of Quality Operations and other stakeholders as needed.
• Manages Continuing Education Units (CEUs), including coordination, tracking, and distribution for webinars and training events.
• Handles sensitive and confidential information.
• Demonstrates basic knowledge of healthcare regulations and compliance (e.g., HIPAA).

Requirements

• High School Diploma or GED equivalency.
• 2+ years of informal project management experience preferred.
• Healthcare industry experience strongly preferred.
• Preferred: Certified Associate in Project Management (CAPM).

Skills & Abilities

• Business Math Skills: Ability to perform basic calculations and work with rates, ratios, percentages, and simple graphs.
• Computer Proficiency: Comfortable using email, word processing, spreadsheets, and data entry tools.
• Communication Skills: Clearly communicates routine information verbally and in writing; provides basic guidance on standard procedures.
• Problem-Solving: Resolves routine, repetitive issues by following established processes and guidelines.
• Judgment: Applies established practices and works under general guidance to complete tasks effectively.
• Organization & Planning: Prioritizes and manages routine tasks to meet deadlines and expectations.

Benefits

• Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and 401(k) retirement package with company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Schedule

Monday - Friday, full-time.