Quality Coordinator

Responsible for supporting Quality program goals by assisting with proper workload documentation as well as providing daily support to Quality personnel and divisional partners.

Responsibilities

• Provide phone support of inbound calls and directing calls as necessary; communication via email.
• Assist in issuing stock checks to QCs at the warehouses to check inventory.
• Assist with applying, altering, and removing incoming plant holds as requested by divisional partners.
• Assist with coordination of travel and training for Branch Quality personnel as needed.
• Complete weekly and monthly reports for management that track quality trends, holds, overtime, etc.

Requirements

• High School diploma or equivalent.
• At least 1 year of prior experience in quality assurance or quality control.
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Intermediate level skill in Microsoft Excel (e.g., using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
• Intermediate level skill in Microsoft Word (e.g., inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

Preferred Qualifications

• FDA regulated industry experience.
• Experience controlling and coordinating concurrent projects, competing priorities and critical deadlines.

Pay

$20.25 - $29.25 hourly. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

Benefits

• Health insurance, life and disability coverage.
• 401(k) contributions.
• Paid time off.
• Employee Assistance Program, Employee Resource Groups, and Employee Service Corp (for roles where employees work less than 30 hours per week).