Quality Control - Test & Inspection Supervisor

About the role

Mitsubishi Electric Power Products, Inc. (MEPPI) is seeking a Quality Control – Test & Inspection Supervisor to lead the in-process quality control staff and provide technical and quality control support for the Switchgear Division.

Responsibilities

• Supervise the daily activities and staff required to ensure in-process and testing quality of finished goods according to company specifications with emphasis on positive employee relations.
• Lead staff according to Company policies and procedures to effectively achieve Company and department objectives.
• Supervise staff by communicating job expectations; monitoring and appraising job performance; and providing coaching and training.
• Provide technical support and advice to employees in the manufacturing, engineering and sales departments to prevent and/or remedy quality problems.
• Participate in Kaizen events as necessary.
• Investigate and assist in the disposition of quality problems by reviewing quality trends, tracking the root cause(s) of the problem(s), coordinating corrective actions and implementing appropriate adjustments.
• Resolve inquiries to satisfaction in a courteous and timely manner.
• Review quality trends to prevent or reduce defects.
• Support and make recommendations to improve Company policies and procedures.
• Supervise the rework of all non-conforming material in the 512 Building.
• Perform quality audits as required.
• Assist engineering with design improvement and cost reduction efforts.

Requirements

• Associate's degree in a technical field with a minimum of 5 years of experience with quality control/inspection and 2 years of management/supervisor experience, or equivalent education and experience.
• Advanced knowledge of quality control, engineering, production, and statistical methods and techniques.
• Advanced interpersonal communication, and presentation skills required to communicate and maintain effective relationships with employees, customers, and suppliers.
• Advanced analytical and problem-solving skills.
• Ability to read and understand technical drawings and material.
• Advanced computer skills with emphasis on Microsoft Office Products and ERP/MRP systems.

Qualifications

• Strong leadership and supervisory skills.
• Experience in a manufacturing environment.
• Knowledge of ISO standards and quality management systems.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Skills

• Quality control and inspection expertise.
• Technical writing and documentation skills.
• Problem-solving and decision-making abilities.
• Leadership and supervisory experience.
• Interpersonal and communication skills.

Benefits

• Comprehensive Health Coverage: MEPPI pays up to 90% of the cost for medical, dental, and vision plans.
• Retailer Retirement Plans: 401(k) match of up to 4%.
• Generous Paid Time Off: Earn vacation after just 90 days, plus enjoy 12 paid holidays annually.
• Career Growth: Access to professional development programs and educational assistance.
• Employee Perks: On-site fitness center (Warrendale, PA), wellness program, profit sharing, and employee discounts.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The schedule is flexible and may vary based on department needs.