Quality Control Technician

About the Role

The Quality Control Technician I is responsible for conducting quality control tests to ensure that materials and products meet established standards. The role involves performing routine tests on raw materials, in-process, and finished products, as well as maintaining accurate records of testing data. The QC Technician I works closely with production and other departments to resolve quality issues, ensuring product food safety, quality, and compliance with both internal and external standards.

Responsibilities

• Perform various testing procedures on raw materials, in-process products, and finished products, including microbiological and chemical tests.
• Monitor quality parameters, ensuring they align with production standards and regulatory requirements (may include document review).
• Record and communicate data from tests, identifying trends and discrepancies.
• Collect samples for testing and prepare them according to established protocols.
• Ensure facility equipment is in proper calibration and maintained to comply with Good Laboratory Practices (GLP) and Standard Operating Procedures and Instructions (SOP/OPI).
• Assist in root cause analysis of quality issues, contributing to the development of corrective and preventive actions (CAPA).
• Support compliance with Good Manufacturing Practices (GMP), GLP, and FSP/HACCP systems.
• Maintain accurate and detailed documentation, including electronic systems that generate Certificates of Analysis (COA) and other required reports.
• Support collaboration with operations on sampling and testing activities to resolve non-conformance issues and support quality continuous improvement initiatives.
• Assist in internal audits and support audit readiness, ensuring documentation is up-to-date and accessible.
• Conduct environmental monitoring, including sampling and equipment swabbing.
• Provide training to production staff on quality control processes and standards.
• Participate in equipment validations and process change management.
• Assist with customer and regulatory audits as needed.
• Understand and adhere to Good Manufacturing Practices.
• Stop any observed unsafe acts and obey facility safety rules and procedures.
• Correct or report any observed safety hazards.
• Support safety policies and programs.

Qualifications

• High School Diploma or equivalent required.
• Associate’s Degree in Science, Food Science, or Chemistry field preferred.
• Equivalent combination of education and/or experience may be considered.
• No experience required; on-the-job training provided.

Skills

• Knowledge of quality control procedures, sampling requirements, and relevant regulations such as FDA, GMP, GLP, and HACCP.
• Strong attention to detail and accuracy in testing and data recording.
• Ability to follow established protocols and procedures.
• Strong problem-solving skills with the ability to work in a fast-paced environment.
• Effective communication skills, both verbal and written, with executives, managers, colleagues, and individuals inside and outside the organization.
• Ability to work independently and handle multiple tasks simultaneously.
• Basic math skills, including fractions, decimals, percentages, and algebraic calculations.
• Intermediate computer skills with Microsoft Excel, PowerPoint, Word, Outlook, and field-specific software.
• Professional demeanor in dealing with others and maintaining constructive working relationships.

Pay

Starting wage $21.94/HR. Two pay increases within a year, up to $1.00.

Benefits

• Medical, Dental, Vision, Life, Short and Long-term Disability Insurance
• 401(k) with up to 7% company contributions
• PTO starting Day 1
• Paid holidays and 2 floating holidays
• Advancement Opportunities
• Tuition Reimbursement Program
• Employee Discounts
• Uniform Program + Shoe Allowance