Quality Control Program Manager

About the role

We are hiring a Quality Control Program Manager to serve as the company’s quality control subject matter expert, with the authority to act in all construction quality control matters. This is not a "build a program from scratch" role. Our quality control program has a strong foundation; this role is about making it sharper: analyzing what the data tells us, standardizing what works, fixing what doesn't, and pushing lessons learned from one project into the next.

Requirements

• Bachelor's degree in construction management, construction engineering, civil or architectural engineering, or equivalent field experience.
• Minimum 10 years of construction industry experience, including at least 5 years managing quality control on federal construction projects. USACE experience strongly preferred.
• Experience supervising, developing, and holding accountable multiple quality control staff across concurrent projects.
• Solid working knowledge of USACE quality requirements: three-phase control, CQC plan development and implementation, submittal management, and RMS 3.0.
• Current USACE Construction Quality Management for Contractors (CQM-C) certification, or ability to obtain within 90 days of hire.
• Proficiency with the Microsoft Office suite.
• Valid driver's license, required for regular travel to project sites.

Preferred Qualifications

• Design-build project experience, including design-phase quality management.
• Working knowledge of one or more quality and continuous improvement systems - Lean, Kaizen, value stream analysis, or similar.
• MILCON or DoD renovation experience in active, occupied facilities.

Key Performance Metrics

• Program health: reduction in recurring non-conformance and rework trends across the portfolio, project over project.
• QC execution: on-schedule completion of preparatory, initial, and follow-up inspections; complete, accurate RMS 3.0 and daily QC documentation.
• Team development: QC staffing coverage across active projects; certification progression and career development plans in place for the team.
• Government relationship: quality of QA/QC coordination with USACE representatives and partnering sessions.
• Closeout performance: timely non-conformance and punch list closeout through final Government acceptance.

Physical Requirements

• Must maintain regular and reliable attendance at a level acceptable to the company, including the ability to work holidays, evenings, or weekends as necessary.
• Prolonged periods of sitting at a desk and working on a computer.
• Sitting, standing, bending, walking on uneven surfaces, climbing, and lifting up to 25 lbs.
• Ability to maneuver around construction sites where temperatures and noise levels can fluctuate, and the ability to see, hear, and verbally communicate with co-workers and clients.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.