Quality Control Manager

Duties/Responsibilities

• Maintains Rentex equipment quality standards as established by Product Managers.
• Determines training needs and professional growth plans for QC staff.
• Configures personnel schedules to meet shifting business demands.
• Remains current on the latest tools and test equipment needed to meet QC demands.
• Facilitates client tech support phone calls.
• Evaluates damaged gear and determines repair and/or parts needs.
• Delegates tasks throughout the QC department.
• Aids in conducting employee reviews, disciplinary action, applicant interviews, and new employee onboarding.
• Adheres to all Rentex Standard Operating Procedures.
• Aids in the development of new policies and procedures to increase workplace efficiency.
• Remains current with industry trends and new equipment to be proficient in the field.
• Manages multiple projects simultaneously under strict deadlines.
• Aids or manages other small projects when assigned.
• Aids other departments when necessary.
• Follows direction of the department leader and managers.
• Maintains a safe, organized, and clean work environment to ensure safety and compliance.
• Complies with company policies and procedures.
• Performs additional duties as assigned.

Qualifications

• Any combination of education, experience, and training equivalent to graduation from high school or a GED.
• Must be able to lift 50 pounds.
• Ability to effectively troubleshoot and manage time in time sensitive situations.
• Ability to work in a dynamic and fast-paced environment with fluid priorities on a daily basis.
• Ability to work some weekends, after-hours, and on call as needed.
• Possesses 3-5 years’ professional experience in AV, rental, or event production.
• Strong technical knowledge of a wide range of A/V gear with troubleshooting experience.
• Basic networking, GhostCast, SharePoint, PC and Mac OS skills a plus.
• Work with management to create daily routine checklist by May 31st.

Preferred Qualifications

• Possesses 3-5 years’ experience working with audio, broadcast, computer, and video equipment in a production environment.
• Possesses experience working with projection systems.
• Strong understanding of wireless systems and basic network topology.
• Demonstrated leadership/management experience.
• Outstanding verbal, written, and interpersonal communication skills.
• High attention to detail and strong organizational skills.
• Excellent time management and macro view of workflow.