Jobs · Quality Assurance · Florida

Quality Control Lead- Warehouse Operations Orlando

Encore · Orlando, FL · 3 wk ago
Quality Assurance$20.82–$27.07/hrFull-time
We need to output HTML fragment with sections: Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. Position Overview: "The Quality Control (QC) Lead will oversee Quality Control of all equipment within a specific area of focus. (Audio/Video/Lighting). Establishing and documenting standard Quality Control processes for each item and will be responsible for training all Warehouse Technicians in the Quality Control area. Additional responsibilities include maintaining spare parts inventory and providing overall assistance to internal and external team members. The Quality Control Lead will report to one of the following: Warehouse Operations Regional Director, Warehouse Operations Director, or Warehouse Operations Manager." That's about the role. So we can have

About the role

with

containing that. Key Job Responsibilities: list of responsibilities. We'll put under

Responsibilities

with
  • each bullet. Responsibilities bullet list: Manage Weekly Quality Control Strategy Review and Prioritize Quality Control needs daily with Receiving and Pick Teams and partnership with the Supervisor and Manager of Warehouse Operations. Assign tasks to Quality Control assigned Warehouse technicians for completion each day/week. Perform regular audits to ensure compliance with all Quality Control standards. Training Create standardized Quality Control processes for each item. Provide training and guidance for Warehouse technicians on proper Quality Control standards. Equipment Quality Control /Maintenance Perform technical & cosmetic Quality Control/maintenance on Encore equipment and road cases. Includes show related items and facility related items. Maintain Firmware updates. Customer Service Provide excellent service and strive to exceed the expectations and needs of internal and external customers. Maintain positive relationships with Encore teams through effective communication and excellent service. Provide Quality Control status updates to Warehouse stakeholders. Equipment Handling and Tracking Sort, scan, and perform Quality Control on incoming equipment. Re-shelf equipment after gear is sorted and Quality Control process completed. Assist with Inventory accuracy updates of non-barcoded items. Perform annual physical inventory of equipment. Keep work area orderly. Systems Knowledge Understands company processes and follows procedures. Utilize Navigator software to manage inventory accuracy. We need to split into separate
  • items. The original bullet list is not clearly separated; we can split by sentences or logical groupings. We'll produce each as separate
  • . Job Qualifications: list of qualifications. We'll put under

    Qualifications

    maybe also Requirements? The instruction says we can have sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections to include based on content. We have qualifications: "3-5 years of event technology experience with a specialty in Audio, Video or Lighting is required.60 Day Training Requirement-Technical 1-Star, Professional 200 and (1) Technical Level 300 in A/P/V/L. New Encore Team Members must pass the Technical Specialist assessment in designated discipline (Audio, Video or Lighting) Internal Team Members must validate/complete all Training requirements within 60 days of hire. New Encore team members must validate/complete all Training requirements within 60 days of hire. Ability to comprehensively train on Quality Control processes. Self-motivated, resourceful individual with the ability to work well independently and in groups Good mechanical skills Basic computer/Microsoft Office (Word, Excel) skills Ability to take direction & communicate with managers and subordinates Ability to interact professionally and effectively with a diverse work force, customer base and senior level management Strong customer, client and coworker interface experience and abilities. Strong Organizational skills Must be able to lift 50 lbs. Competency Group Deliver World Class Service Hospitality Ownership Do The Right Thing Instills Trust Safety Conscious Drive Results Action Oriented See The Big Picture Tech Savvy Value People Communicates Effectively Physical Requirements ..." We also have Physical Requirements details. Those could go under a separate section maybe "Requirements" or "Physical Requirements". The instruction says we can have a "Requirements" section. We could put physical requirements there. Also we have "Competency Group" list which could be under Skills. We have Pay: "Hourly Pay Range: $20.82 - $27.07 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives." Thus we have Pay section. Benefits: "Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging." We need to remove boilerplate like "Click here to view..."? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Click here to view the benefits options..." is likely a link; but it's part of benefits description. Should we keep? It's not boilerplate; it's a link to benefits. Might be considered navigation? It's a call to action. Probably we should keep the substantive benefit statement: "Encore is committed to providing the best benefits options for our employees and families." and "We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences." The click here lines could be considered navigation; we can drop them. Schedule: Not mentioned explicitly. No schedule info. So we should not create Schedule section. Now we need to decide sections: About the role, Responsibilities, Qualifications, Skills (maybe from Competency Group), Pay, Benefits. Also maybe Requirements (physical requirements). Let's see if we have separate "Requirements" besides qualifications. The posting includes "Job Qualifications" and then "Physical Requirements". So we could have a Requirements section for physical requirements. Or we could put physical requirements under Qualifications. But better to separate: Qualifications (experience, training, skills) and Requirements (physical). The instruction allows both. Thus sections: - About the role - Responsibilities - Qualifications - Requirements (physical) - Skills (competency group) - Pay - Benefits Check each for real specific content. About the role: we have content. Responsibilities: we have list. Qualifications: we have experience, training requirement, ability to train, mechanical skills, computer skills, communication, organizational, lift 50 lbs, etc. Also includes "Ability to comprehensively train on Quality Control processes." etc. Requirements: physical requirements details: Sitting, Standing, etc. We'll list them. Skills: Competency Group list: Deliver World Class Service, Hospitality Ownership, Do The Right Thing, Instills Trust, Safety Conscious, Drive Results, Action Oriented, See The Big Picture, Tech Savvy, Value People, Communicates Effectively. Pay: hourly range. Benefits: statements about benefits and culture. We must not include headings with filler text. All sections have content. Now produce HTML fragment: use

    for each heading, then

    for prose,

    • for lists. We need to ensure we don't repeat job title as heading. We need to output only HTML fragment, no /, no markdown. Let's craft. First, About the role: combine position overview sentences into a paragraph. Paragraph: "The Quality Control (QC) Lead will oversee Quality Control of all equipment within a specific area of focus (Audio/Video/Lighting), establishing and documenting standard Quality Control processes for each item and training all Warehouse Technicians in the Quality Control area. Additional responsibilities include maintaining spare parts inventory and providing overall assistance to internal and external team members. The Quality Control Lead will report to one of the following: Warehouse Operations Regional Director, Warehouse Operations Director, or Warehouse Operations Manager." Now Responsibilities: list items. We need to split into sensible
    • elements. Let's list: - Manage weekly Quality Control strategy; review and prioritize Quality Control needs daily with Receiving and Pick Teams in partnership with the Supervisor and Manager of Warehouse Operations. - Assign tasks to Quality Control-assigned Warehouse technicians for completion each day/week. - Perform regular audits to ensure compliance with all Quality Control standards. - Create standardized Quality Control processes for each item. - Provide training and guidance for Warehouse technicians on proper Quality Control standards. - Perform technical and cosmetic Quality Control/maintenance on Encore equipment and road cases, including show-related and facility-related items; maintain firmware updates. - Provide excellent service and strive to exceed the expectations and needs of internal and external customers; maintain positive relationships with Encore teams through effective communication and excellent service. - Provide Quality Control status updates to Warehouse stakeholders. - Sort, scan, and perform Quality Control on incoming equipment; re-shelf equipment after gear is sorted and Quality Control process completed. - Assist with inventory accuracy updates of non-barcoded items. - Perform annual physical inventory of equipment. - Keep work area orderly. - Understand company processes and follow procedures; utilize Navigator software to manage inventory accuracy. That seems comprehensive. Now Qualifications: list. We need to capture: - 3-5 years of event technology experience with a specialty in Audio, Video or Lighting required. - 60‑day training requirement: Technical 1‑Star, Professional 200 and (1) Technical Level 300 in A/P/V/L. - New Encore Team Members must pass the Technical Specialist assessment in designated discipline (Audio, Video or Lighting). - Internal Team Members must validate/complete all training requirements within 60 days of hire. - Ability to comprehensively train on Quality Control processes. - Self‑motivated, resourceful individual able to work well independently and in groups. - Good mechanical skills. - Basic computer/Microsoft Office (Word, Excel) skills. - Ability to take direction and communicate with managers and subordinates. - Ability to interact professionally and effectively with a diverse workforce, customer base, and senior‑level management. - Strong customer, client and coworker interface experience and abilities. - Strong organizational skills. - Must be able to lift 50 lbs. We could also include the Competency Group under Skills, not Qualifications. Now Requirements (Physical): list each activity with frequency. We have: Physical Activities: - Sitting: 2-3 Hours - Standing: 4-5 Hours - Walking: 4-5 Hours - Stooping: 2-3 Hours - Crawling: 2-3 Hours - Kneeling: 2-3 Hours - Bending: 2-3 Hours - Reaching (above your head): 2-3 Hours - Climbing: 0-1 Hours - Grasping: 4-5 Hours Lifting Requirements: - 0 - 15 lbs*: Continuously - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Occasionally - Over 100 lbs: Occasionally Carrying Requirements: - 0 - 15 lbs*: Continuously - 16 - 50 lbs*: Frequently - 51 - 100 lbs: Occasionally - Over 100 lbs: Never Auditory/Visual Requirements: - Close Vision: Continuously - Distance Vision: Continuously - Color Vision: Frequently - Peripheral Vision: Occasionally - Depth Perception: Frequently - Hearing: Continuously Pushing/Pulling Requirements: - 0 - 15 lbs*: Continuously - 16 - 50 lbs*: Frequently - 51 - 100 lbs*: Frequently - Over 100 lbs: Occasionally Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* We need to preserve all substantive information. We'll put these as list items maybe grouped. We could create subheadings? Not allowed; only

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