Quality Control Lab Supervisor

About the role

This position manages and supervises the day-to-day activities of the QC laboratory, ensuring compliance with safety and quality standards, and providing troubleshooting and support for analytical, quality, and production issues. The role interfaces with production and technical teams to maintain quality standards and resolve customer complaints.

Responsibilities

• Maintain the laboratory and office in a clean, safe and orderly condition.
• In conjunction with the plant leadership team, help set standards for safety and housekeeping.
• Fully participate in plant HSE initiatives including performing audits, housekeeping inspections and incident investigations to assure compliance with existing safety rules and procedures and to assess the effectiveness and need for other risk reduction activities within the departments.
• Complete action items assigned as part of incident investigations, management of change, audits and investigations.
• Manage/supervise day-to-day activities of QC laboratory.
• Provide day-to-day troubleshooting of analytical, quality and production issues.
• Provide monthly quality communication to plant employees at the blending team meeting.
• Participate in new product introductions to the site.
• Train QC Technicians on new methods/procedures.
• Conduct annual performance reviews for all QC Technicians.
• Investigate and identify new methods for improved QC testing to improve cycle times and reduce testing.
• Function as QC Technician, as required.
• Ensure all QC procedures are up to date.
• Utilize the tools of Manufacturing Excellence to engage the QC laboratory as part of the site’s growth.
• Routine auditing of plant procedures and documentation including microbial audits throughout the plant.
• Uphold quality standards to conform to ISO 9001, RSPO and EFfCI policies and procedures.
• Site contact/support for LabWare.
• Maintain the site’s ISO 9001, RSPO and EFfCI systems, including hosting of internal/external audits as well as routine internal reviews with the management staff.
• Fully control the site’s off-grade tracking, including rework plans.
• Control all customer complaint resolution.
• Site contact/support for all Quality topics/issues.

Requirements

• Bachelor of Science in Chemistry preferred, but other related sciences will be considered based on work history.
• Minimum of 5 years’ experience in the laboratory setting.
• Supervisory experience preferred.
• Working knowledge of ISO 9001, RSPO and EFfCI standards.
• Experience with LabWare (or comparable laboratory software).
• Experience with SAP.
• Detailed experience with classical wet chemistry methods and standard QC instrumentation (GC/LC).
• Strong communication skills (oral and written) ranging from hourly employees to upper management including customers.
• Strong problem solving and troubleshooting abilities.
• Must be able to simultaneously organize and prioritize numerous tasks.
• This position requires the person to be independent, organized and self-motivated.
• Strong Gas Chromatography troubleshooting skills (e.g., column changing, general PM of system).

Benefits

• Opportunity to join an exciting growth company.
• A full range of benefits as expected of a successful company.
• Opportunities for growth and learning.
• Encouraging a diverse and inclusive workplace culture that values and respects individual differences and backgrounds.

Pay

The U.S. annual base salary range reasonably expected to be paid for this new hire is: $88,480 to $110,600. Actual compensation will be determined based on a variety of factors unique to each candidate, such as skills, experience, qualifications, etc. and can ultimately be more or less than the posted salary range. Total compensation for this role also includes bonus and/or other incentives.

Benefits

• 16 or more weeks of maternity/paternity and co-parenting leave, according to local regulations.
• Training platform for all employees.
• Free well-being sessions (physical and psychological).