Quality Control Inspector

Responsibilities

• Real time opening, inspections, disposition and re-wrapping of all REF Inspect Returns merchandise.
• Report issues to the QC Inspection Lead or QC Manager for documentation, and research customer account comments and information in SAP and RP.
• Support the QC Inspection Lead or QC Manager to ensure all End of Day (EOD) tasks are completed.
• Confirm systemic resting location of merchandise and note lock code.
• Confirm systemic reason code of merchandise to aid in disposition.
• Use REF Inspect Report to gain additional systemic information to aid in disposition.
• Open packaging and inspect merchandise using documented opening procedure.
• Disposition to RTS, CLR, TRASH, REPAIR using documented opening and re-wrap procedure.
• Package and secure merchandise for handling using documented re-wrap procedure.
• Systemically relocate merchandise to new appropriate location.
• Take digital photos to support reporting measures within Return/QC department.
• Communicate with Returns/QC Lead and other Returns management staff to identify issues.
• Recognize trends and patterns in merchandise damages and report to Lead.
• Other duties as assigned.

Requirements

• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
• High School Diploma or equivalent experience in a Warehouse atmosphere.
• Skilled at multi-tasking and managing competing priorities.
• Working knowledge of Windows Applications including Word, Excel and Outlook.
• Exceptional attention to detail and focus on accuracy.
• Demonstrates ability to quickly recognize and diagnose trends and patterns in product damages and location of damages.

Qualifications

• Must be at least 18 years old to be considered for employment with Bob’s.
• Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance.
• Able to move throughout all areas of the distribution center.
• Standing, walking, lifting, and arranging product: 90% Sitting: 5% Desk or phone work: 5%

Skills

• Core Competencies & Expertise
• General knowledge of warehouse/distribution center operations.
• Behavioral and leadership skills.
• Customer focus.

Benefits

• Competitive Medical, Dental, and Vision Insurance.
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match.
• Pet Insurance and employer-paid Life Insurance options.
• Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways.
• Employee Discount starting on Day 1, plus exclusive partner discounts.
• And so much more!

Our Culture & Core Values

• Honesty
• Integrity
• Transparency
• Community
• Safety
• Diversity
• Accountability
• Fun

Minimum Qualifications

• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
• High School Diploma or equivalent experience in a Warehouse atmosphere.
• Skilled at multi-tasking and managing competing priorities.
• Working knowledge of Windows Applications including Word, Excel and Outlook.
• Exceptional attention to detail and focus on accuracy.
• Demonstrates ability to quickly recognize and diagnose trends and patterns in product damages and location of damages.

Physical Demands

• Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance.
• Able to move throughout all areas of the distribution center.
• Standing, walking, lifting, and arranging product: 90% Sitting: 5% Desk or phone work: 5%

Diversity is a Core Value at Bob’s

• We want you to feel at home.
• We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay

• Not Including Potential Commissions, Incentive, Bonus, etc.
• Opportunities: $18.00 - $22.00 /hour (Based on experience)