Quality Control Auditor
About the role
The Quality Control Auditor is a detail-oriented professional responsible for ensuring all processed materials meet company quality standards, client-specific requirements, and applicable USPS regulations. This role conducts quality inspections, documents and reports issues, and provides feedback that supports production and process improvement. Works closely with shift supervisors to identify, address, and correct quality concerns while ensuring required procedures and verification processes are consistently followed.
Responsibilities
- Auditing
- Inspect work performed in both Digital Print and Lettershop
- Provide feedback to employees and supervisors on quality audit checks
- Report all quality problems into the QC module in DirectLink
- Identify and actively solve problems discovered during inspection process
- Verification
- Maintain and report records related to Errors and On-Time Delivery in a timely fashion
- Participate in the analysis of the information captured and help develop processes or procedures to address where appropriate
- Assist with the reprint and accountability process
- Enter deficiencies in the verification process into Quality Issues log in Direct Link (ERP / MIS)
Requirements
- Inspection or quality experience preferred in print/mail environment
- High School Diploma, GED, or an equivalent combination of education/experience
- Proficiency in Microsoft Office with the ability to read, analyze, and interpret technical procedures
- Good verbal and written communication skills
- Aptitude in decision-making with a very high level of attention to detail
- Able to navigate computer and network locations
- Supervisory Responsibilities: None
Qualifications
- Ability to stand and walk for up to 12 hours, with frequent bending, kneeling, and reaching
- Must be able to lift, push, or pull up to 50 pounds
- Perform repetitive motions in a fast-paced production environment
Skills
- Attention to detail
- Decision-making
- Microsoft Office proficiency
- Verbal and written communication skills
Benefits
- Career opportunities in print and mail production
- Medical, dental, vision insurance
- Competitive 401K
Pay
Starting at $19.00 per hour based on experience/skills
Schedule
Work Hours: 3am - 3pm Sunday - Tuesday, ever other Wednesday + OT when needed
Work Location
Work Location: 605 Territorial Dr Bolingbrook, IL 60440
What we are looking for
The Quality Control Auditor is a detail-oriented professional responsible for ensuring all processed materials meet company quality standards, client-specific requirements, and applicable USPS regulations. This role conducts quality inspections, documents and reports issues, and provides feedback that supports production and process improvement. Works closely with shift supervisors to identify, address, and correct quality concerns while ensuring required procedures and verification processes are consistently followed.
Physical Demands
- Stand and walk for up to 12 hours, with frequent bending, kneeling, and reaching
- Must be able to lift, push, or pull up to 50 pounds
- Perform repetitive motions in a fast-paced production environment
Security Clearance
Position may require government security clearance for certain projects.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.