Quality Assurance Technician-1st & 2nd Shift

Reports to: QA Supervisor/Director

Schedule

• 1st Shift: 6:30 AM (applies to both 3600 & 3675)
• 2nd Shift: Begins at 5:00 PM (4:00 PM on Sundays)
• End Time: Varies by assigned area; shifts end when production is complete

Responsibilities

• Accurately report data on daily HACCP/Quality documents in Redzone and customer-facing documents.
• Verify CCPs and QCPs through microbiological analysis, titration, and other testing methods.
• Make informed decisions based on data and experience.
• Conduct sample collection, preparation, analytical testing, interpretation, recording, and reporting of analytical results within the appropriate quality system.
• Perform calibrations and equipment verifications to ensure accurate measurements.
• Assist with basic troubleshooting of equipment.
• Conduct food safety and quality checks at required frequencies and ensure compliance with standards.
• Assist in managing inventory for chemicals, personal protective equipment, and other quality utensils/tools.
• Assist in training production staff on GMP and GHP to ensure adherence to food safety, quality, regulatory compliance, and SQF policies.
• Identify and resolve quality issues, making informed decisions and placing product on hold when necessary.
• Maintain effective communication with team members and management regarding quality and safety concerns.
• Other tasks as assigned.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in a food processing facility as a Quality Assurance Technician.
• Must be able to read, write, and speak English. Bilingual in English and Spanish is preferred.
• Knowledge of equipment calibration (thermometers, scales), basic chemical titration, and O2/CO2 headspace analyzer usage.
• Ability to apply concepts such as percentages, ratios, proportions, and dilutions to practical situations.
• Strong understanding of HACCP, SQF, GMP, sanitation practices, ATP, and APC swabbing techniques.
• Ability to apply critical thinking to solve practical problems and make timely decisions.

Skills

• Strong focus on accuracy and quality control.
• Good organizational and communication skills.
• Ability to follow instructions and complete tasks accurately.
• Strong communication skills, both written and verbal, for effective problem-solving and conflict resolution.
• Willingness to work flexible shifts, including weekends and overtime as needed.

Work Conditions

• Exposure to varying temperatures depending on warehouse conditions.
• Cold and wet environment with temperatures ranging from 35 to 38 degrees Fahrenheit.
• Must adhere to safety standards, including wearing required personal protective equipment (PPE).
• Must be able to wear slip-resistant shoes.
• Standard hazards associated with persons and equipment in motion in a warehouse.

Physical Requirements

• Ability to read, write, see, hear, and speak clearly to ensure accurate documentation and effective communication.
• Ability to bend, squat, stoop, reach, turn, push and pull, and move around in a fast-paced environment as needed to complete job tasks.
• Ability to go up and down incline stairs as required in the work environment.
• Frequent standing and walking.
• May be required to lift and/or move up to 50 pounds.