Quality Assurance Supervisor - Food Safety

About the role

The Quality Assurance Supervisor - Food Safety is responsible for ensuring that all food products meet regulatory standards and company guidelines. This position oversees the implementation, monitoring, and training of food safety and quality management systems within the designated Customer Service Center (CSC).

Responsibilities

• Ensure compliance with FDA, USDA, customer specifications, and other regulatory and corporate food safety standards.
• Maintain and verify food safety monitoring records.
• Oversee food safety Critical Control Points (CCPs), Operational Prerequisite Programs (oPRPs), and Preventive Control Programs (PRPs), and conduct routine tests as outlined.
• Provide food safety training and assess its effectiveness.
• Support inspection/audit readiness and manage external food safety, quality, and sanitation inspections/audits.
• Assist in food safety investigations and report findings.
• Conduct periodic quality checks and document processes for improvement.
• Foster effective working relationships with internal stakeholders.
• Support leadership in implementing corrective actions and provide reports to management.
• Document and input data into the food safety and quality management system.
• Insert monthly data in the company web-based portal.
• Update food safety manuals and maintain relevant documents.

Requirements

• Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology, engineering, or related fields is preferred.
• Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis Critical Control Points (HACCP) certification is highly preferred.
• One to three years of related work experience in the food safety area.
• Proven analytical and leadership skills.
• Strong interpersonal and communication skills.
• Ability to develop and lead others to obtain desired results and achieve budget.
• Working knowledge of Good Manufacturing Practice (GMP), FDA, USDA, and HACCP regulations.
• Excellent verbal, written, and organizational skills required.
• Knowledge of computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud-based systems.

Qualifications

• Knowledge of Global Food Safety Initiative (GFSI) standards is highly preferred.
• Ability to develop and lead others to obtain desired results and achieve budget.
• Strong interpersonal and communication skills.
• Ability to develop and lead others to obtain desired results and achieve budget.
• Knowledge of computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud-based systems.