Quality Assurance Supervisor

Why Campbell’s

Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).

Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.

Campbell’s offers unlimited sick time along with paid time off and holiday pay.

If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.

Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.

Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

What You Will Do

• Proficiency with inventory management systems (SAP) and specification/data management tools (OPTIVA, SharePoint, etc.)
• Strong capability in Excel for trending and analytics; Word and PowerPoint for reporting and communication
• Clear and effective technical writing and documentation skills
• Training and/or certification in PCQI and SQF requirements
• Able to collect, analyze, and report CTQ (Critical to Quality) metrics
• Strong problem-solving and root cause analysis toolset (5 Why, fishbone, A3, etc.)
• Able to manage QA staffing, schedules, and workflow to support continuous production
• Attend DDS meetings to communicate holds, provide updates, and reinforce quality and food-safety priorities
• Spend at least 50% of time on the production floor, conducting walk-throughs, GEMBAs, and engaging with QA Techs and Operators
• Verify critical tasks, including CCPs, Preventive Controls, and quality checks
• Identify issues proactively and collaborate with Operations, Maintenance, and Sanitation on resolutions
• Review QC records, verification paperwork, and supporting documentation for completeness and accuracy
• Lead investigations for process deviations, such as missed critical limits or CCP issues
• Review raw material and ingredient documentation for release approval
• Oversee hold management, including rework evaluation and destruction processes
• Coordinate QA schedules and timecards (Kronos)
• Lead training, onboarding, and ongoing proficiency assessments for all QA Technicians
• Provide coaching, feedback, and professional development for QA team members
• Manage GMP non-compliance tracking, accountability discussions, and trending
• Lead consumer complaint investigations and communication of findings
• Conduct SQF internal audits and maintain readiness for certification audits
• Review policies/SOPs, create training materials, and support deployment of updated procedures
• Collaborate on special projects related to plant initiatives, commercialization, or R&D trials

Who You Will Work With

• Quality
• Ops
• Sanitation
• Maintenance