Quality Assurance Supervisor

About the role

Sunny Sky Products prides itself on its commitment and dedication to creating, manufacturing, and delivering top-quality products in the beverage industry. Our extensive product portfolio includes frozen dispensed beverages, cold dispensed, hot dispensed, and beverage enhancers.

Responsibilities

• Supervise daily QA activities to ensure compliance with food safety, quality, and regulatory requirements
• Ensure compliance with FDA regulations applicable to: – High-acid beverages – Acidified foods (21 CFR Part 114) – Preserved and thermally processed beverages
• Verify critical control points, process controls, and monitoring for thermal processing and preservation
• Maintain HACCP, GMPs, SSOPs, and prerequisite programs
• Conduct routine GMP, sanitation, and food safety inspections
• Support FDA inspections, customer audits, and third-party audits (FSSC 22000, SQF, BRCGS)
• Perform and supervise QA lot releases, holds, and dispositions in SAP
• Ensure accurate documentation of finished product releases and nonconformances
• Investigate deviations, holds, and out-of-spec results and document corrective actions
• Manage customer complaints related to food service products
• Lead investigations into quality, safety, or service-related complaints
• Coordinate root cause analysis and corrective/preventive actions
• Communicate findings and corrective actions to internal teams and customers as required
• Maintain audit-ready quality records and electronic documentation
• Supervise, train, and coach QA technicians, sanitation staff, and contractors
• Lead root cause analysis and continuous improvement initiatives
• Verify supplier compliance with food safety and quality requirements
• Support supplier audits, evaluations, and corrective actions

Qualifications

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or related field (or equivalent experience)
• 3–5 years of QA or food safety experience in beverage or food manufacturing
• Experience with thermally processed, preserved, acidified, and high-acid beverages preferred
• Strong knowledge of FDA food regulations and HACCP
• Experience with SAP QA release systems and GFSI standards (FSSC 22000, SQF, BRCGS)
• Strong communication and organizational skills
• Ability to work cross-functionally with production, maintenance, and supply chain
• Flexible to support multiple shifts and audits