Quality Assurance Supervisor
Richardson International · Memphis, TN · 2 wk ago
Quality AssuranceFull-time
Responsibilities
- Serve as facility lead for HACCP and Food Defense teams, keeping programs current and effective.
- Collaborate with Operations, Sanitation, Warehouse, and Maintenance teams to conduct facility inspections and follow up on corrective actions.
- Participate in consumer complaint investigations and support root cause analysis with corrective action follow-up.
- Assist in preparing for and participating in regulatory and customer audits; track and complete corrective actions.
- Monitor and report on facility QAFS performance metrics, identifying areas for improvement.
- Support sanitation verification/validation and environmental monitoring activities; escalate concerns promptly to facility leadership.
- Keep current on relevant food safety and quality regulations and assist with implementing changes as needed.
- Provide day-to-day supervision, training, and coaching to QAFS technicians, supporting development and ensuring compliance with company standards.
- Support new product trials and documentation of related lab and QAFS activities.
- Always follow all health and safety practices.
- Perform other duties as assigned.
Qualifications
- Degree in a related discipline with 3+ years’ experience working directly in a QAFS role in a food manufacturing business, OR the equivalent in experience.
- Direct experience working developing and/or working within and managing within a HACCP, risk based, QAFS System.
- Working knowledge of Quality Assurance, Food Safety and Food Defense regulations, systems and practices in the applicable regulatory jurisdiction (i.e. USFDA, CFIA, FSA, etc.).
- Working knowledge of GFSI Food Safety Certification Systems.
- Strong analytical, organizational and investigative skills.
- Strong verbal and written communication skills.
- Demonstrated leadership and facilitation skills.
- Self-Starter.
- Demonstrated leadership and teambuilding skills.
- Strong interpersonal skills.
- The ability to influence others amicably and effectively.
Benefits
Richardson International provides an excellent compensation package consisting of a competitive salary, flexible benefits including medical, dental, vision, 401(k), and training and career development opportunities.