Quality Assurance Supervisor

About the role

Oversees quality systems, inspection and testing at the Marathon facility to assure compliance and conformance with relevant requirements for federal and state regulations, SQF, customer and internal quality standards, policies, programs, specifications, and functions. The QA supervisor will collaborate with plant operations to operate the Marathon plant in a safe, efficient and profitable manner.

Responsibilities

• Supervise Lead Quality Technicians, Quality Technicians, Lab Technicians and Cheese Graders
• Ensure all testing equipment and procedures conform with standard requirements for ingredients, processes and products
• Lead the plant’s quality programs, including Preventive Controls/HACCP, Food Defense, internal and external audits, customer complaints and quality certifications
• Supervise quality services, including GMP compliance, weight control, package integrity, customer complaints, hold/release, labeling, allergen controls, specifications, supplier monitoring, in-process material, finished products, certificates of analysis, sanitation, pest control and environmental monitoring
• Plan and assign work of subordinates, maintain discipline, morale and harmonious relations among subordinates, and investigate and adjust personnel problems within area of responsibility
• Communicate, implement, and sustain compliance and conformance with relevant Quality system policy, programs, procedures and associated changes for quality services and other systems as needed
• Compile and maintain quality records, support, develop, recommend and administer quality programs and procedures for Quality Improvement
• Conduct periodic reviews of quality services and other systems as needed, and develop and/or adapt quality equipment to meet quality control standards
• Collaborate with sanitation and sanitary design teams to assure compliance and conformance to requirements
• Team Leader for CAPA investigation of food safety and quality complaints received from customers, critical decisions, food safety and quality audits, and plant recall team, food safety team, food defense team
• Assist in the development and implementation of new products, processes, equipment and facility inspection criteria and procedures, and Quality training programs
• Effectively manage all assigned projects, including planning, scheduling and directing of activities

Qualifications

• Bachelor’s Degree in Chemistry, Biology, Microbiology, Food Science or equivalent education and work experience is preferred
• 1-2 years QA experience in field, laboratory, or production facility quality control and/or quality assurance in a food processing and manufacturing operation
• Ability to effectively supervise direct reports, achieve and maintain certification in Preventive Controls/HACCP, and write reports, business correspondence and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, define problems, collect data, establish facts, and draw valid conclusions
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
• Ability to effectively apply Microsoft Excel, Microsoft Office, Microsoft Powerpoint, and SAP management system

Skills

• SQF Practitioner and Preventive Controls Qualified Individual (PCQI)
• Strong leadership and supervision skills
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and make critical decisions quickly and accurately