Quality Assurance Supervisor
Position Summary
The Q.A. Supervisor is responsible for leading the daily operations of the Quality Laboratory to ensure testing is performed accurately, consistently, and in compliance with customer specifications, industry standards, and company procedures. This position supervises laboratory technicians, manages testing priorities, maintains laboratory equipment, ensures data integrity, and drives continuous improvement initiatives to support manufacturing and customer satisfaction.
Essential Responsibilities
Laboratory Management
Supervise daily laboratory operations to ensure testing is completed safely, accurately, and on schedule.
Assign and prioritize laboratory workload based on production requirements.
Monitor laboratory performance, turnaround times, and testing capacity.
Ensure proper staffing and cross-training of laboratory personnel.
Develop and maintain laboratory work instructions and standard operating procedures.
Data Management
Oversee Laboratory Testing
Physical property testing
Tensile strength and elongation
Aging and environmental testing
Hot set testing
Shrinkage testing
Specific gravity
Moisture analysis
Wafer thickness measurements
Dimensional inspections
Compound verification
Incoming material testing
Product qualification testing
Customer qualification testing
Investigation testing for quality concerns
Review laboratory results for accuracy before release.
Testing and Inspection
Ensure proper handling and disposal of laboratory materials.
Continuous Improvement
Drive continuous improvement initiatives to support manufacturing and customer satisfaction.
Safety
Promote a safe laboratory environment.
Ensure compliance with OSHA and company safety requirements.
Conduct safety observations and inspections.
Qualifications
Education
Associate's or Bachelor's degree in Engineering, Chemistry, Materials Science, Quality, or related technical discipline preferred.
Equivalent manufacturing laboratory experience may be considered.
Experience
Minimum 5 years of quality laboratory experience in a manufacturing environment.
Minimum 2 years of supervisory or leadership experience preferred.
Experience with ISO 9001 Quality Management Systems.
Experience in cable manufacturing or polymer testing is highly desirable.
Knowledge and Skills
Strong understanding of quality control principles.
Statistical analysis and trend interpretation.
Root cause analysis techniques.
Corrective Action (CAPA).