Quality Assurance Supervisor

Key Responsibilities

• Lead, coach, and develop a team of Production Quality Inspectors.
• Oversee product and process verification to ensure compliance with internal procedures, regulatory requirements, and customer expectations.
• Support root-cause analysis, corrective actions, and continuous improvement initiatives.
• Assign and prioritize daily inspection tasks to support production schedules.
• Monitor performance metrics and inspection trends; identify opportunities for improvement.
• Collaborate with Quality Engineering, Production, Training, and customer representatives.
• Foster a safe, inclusive, and high-quality work environment.
• Maintain accurate inspection, production, and time records.

What We Are Looking For

• Education & Experience:
  • Bachelor’s degree preferred.
  • 5+ years of experience in quality control, inspection, testing, or a related manufacturing role (supervisory experience strongly preferred).
  • 8+ years of overall related experience is ideal.
• Skills & Knowledge:
  • Strong understanding of ISO 9001 standards and quality systems.
  • Experience with root-cause analysis and corrective/preventive action processes.
  • Working knowledge of MES and ERP systems.
  • Proficiency in Microsoft Office for reporting, communication, and data analysis.
  • Comfortable applying basic math (fractions, percentages, ratios, etc.) to real-world situations.
  • Excellent interpersonal and communication skills with the ability to work across all levels of the organization.
  • Ability to lead diverse teams, manage ambiguity, and make sound decisions.

What We Offer

• Compensation: Salaried exempt role with a starting salary range of $73,000 - $95,000 annually.
• Benefits: Tuition reimbursement, medical, dental, and vision insurance, prescription drug coverage, 401(k) retirement plan, short-term disability insurance, 8 weeks paid birthing leave, 2 weeks paid bonding leave, life and long-term disability insurance, up to 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 10-11 paid holidays, and 3 floating holidays per year.

Our Culture

At Heatcraft, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Heatcraft is not just a workplace; we are a global community that values each team member’s contributions.

Disclaimers

The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.