Quality Assurance Supervisor

Job Duties And Responsibilities

Assist the quality manager in developing, implementing, and maintaining food safety and quality programs at the facility to ensure compliance with regulatory requirements, corporate standards, and customer expectations.

Complete required quality record review such as laboratory documentation, CCP, PC and other documentation.

Write, review, and implement quality assurance procedures.

Recommend modifications or upgrades to testing procedures or equipment.

Cook up and coordinate procurement of items required for the lab.

Coordinate with operations on pathogen environmental monitoring (PEM) program including oversight of swabbing program, investigation/corrective actions, and mitigation activities.

Provide regular training, instruction, and guidance to employees on matters of food safety, quality, and compliance.

Initiate and drive continuous improvement activities, and partner with all facility functions to resolve persistent challenges while supporting the implementation of new procedures or processes.

Support customer, regulatory and third-party quality and food safety audits.

Investigate, find solutions, and implement remedies to quality issues and customer complaints.

Support and maintain existing certifications (e.g., SQF, Kosher, Halal, Organic).

Supervise hourly employee’s activities to meet or exceed the standards and specifications established by quality assurance and the organization.

Ensure all process, product, or infrastructure changes are understood by employees in a timely fashion.

Identify and retain highly effective personnel through proper selection, training, and establishing expectations.

Ensure good business communication practices are engaged at all levels to ensure key stakeholders are well informed and can appropriately respond.

Foster a positive and effective work culture with direct reports.

Develop and implement material standards with appropriate control and inspection procedures to improve product quality and reduce rework/downtime.

Maintain close surveillance over inspection/testing procedures and corresponding results to ensure finished product is food safe and meets customer expectations.

Support the analysis of quality data to assess product performance and utilize statistical process control (SPC) tools to identify and react to unfavorable trends.

Complete supervisory activities such as administering employee promotions and transfers; reviewing and editing employee timekeeping; completing performance evaluations; mentoring, training, and coaching employees.

Follow all DFA good manufacturing practices (GMP) and work in a manner consistent with all corporate regulatory, food safety, quality, and sanitation requirements.

Requirements

Undergraduate degree in food science, biological sciences, or related curriculum (or equivalent combination of education and experience)

2 to 5 years of quality assurance, manufacturing, or related experience, preferably in a food, beverage, or similar facility

Demonstrated leadership attributes or team leadership experience; supervisor experience preferred

Certification and/or License - PCQI, HACCP, SQF Practitioner certifications preferred; may be required during course of employment

Knowledge, Skills, And Abilities

Knowledge of both laboratory and plant current good manufacturing practices (cGMPs)

Knowledge of Microsoft Office Suite and company computer systems

Knowledge of principles and practices of supervision, training, and personnel management

Skills in leadership and coaching

Able to complete basic arithmetic as needed

Able to communicate clearly and effectively, both verbally and in writing

Able to work in collaboration effectively and foster good teamwork

Able to take appropriate steps to find solutions to problems

Able to present options and ideas to current processes or procedures

Able to handle challenging or conflict situations with tact and professionalism

Able to respond courteously and efficiently to inquiries, complaints, and requests

Able to interpret and apply company policies

Able to adapt and manage to change effectively

Able to take initiative in performing job and seek increased responsibilities

Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans

$70000 - $80000 / year