Quality Assurance Supervisor

About the role

Join a winning Amcor team that's transforming the packaging industry and improving lives around the world. We value your trust by making safety our guiding principle.

Responsibilities

• Implement statistical based problem-solving methods using Six Sigma practices, root cause analysis, and corrective actions.
• Monitor process capability thru statistical analysis of lab data and make recommendations for changes to product specifications.
• Determines quality improvement parameters by identifying statistical methods relevant to manufacturing processes.
• Supports process and test method validation activities by developing and executing protocols for new or existing processes.
• Develops and implements methods and procedures for disposition of nonconforming material and ensures that effective root cause analysis is conducted; tracks implementation of corrective/preventive actions.
• Interfaces with customers and vendors to provide technical support for our products and assures quality of incoming materials.
• Supports research and development and manufacturing departments to ensure successful transition of products and processes from design to production.
• Evaluates and introduces new measurement techniques to increase repeatability and reproducibility.
• Serves as part of the ISO and SQF Audit Teams as well as maintains the Compliance Calendar.
• Prepares reports by collecting, analyzing, and summarizing data.
• Compiles and writes training material and conducts training sessions on quality activities.
• Maintains quality metrics and goals of claims vs. sales.
• Effectively interact with all internal functional job levels and with external agencies and resources in order to maximize the effectiveness of the quality assurance program.
• Support and maintain a culture of continuous improvement, quality, high performance and process excellence.

Requirements

Strong Quality Assurance background in Manufacturing. Required SQF, ISO, HACCP experience.

Supervisor Duties

• Direct and oversee the work of Quality Technicians.
• Ensure that projects are completed on time, within budget, and to the required standard.
• Monitor progress and quality of work, and provide feedback and direction to team members.
• Liaise with other departments, managers, and clients as necessary.
• Perform regular audits of departments and production lines to ensure they comply with company standards.
• Provide support and guidance to team members to ensure they perform their duties effectively.
• Review employee productivity and performance to ensure they meet clients’ requirements or recommend improvements to meet quality standards.
• Plan, schedule, and conduct training sessions for employees on best practices in quality control methods and techniques.

Qualifications

Required: Strong Quality Assurance background in Manufacturing. Required SQF, ISO, HACCP experience.

Skills

Statistical based problem-solving methods using Six Sigma practices, root cause analysis, and corrective actions. Monitoring process capability thru statistical analysis of lab data. Developing and implementing methods and procedures for disposition of nonconforming material. Interfaces with customers and vendors to provide technical support for our products and assures quality of incoming materials. Supports research and development and manufacturing departments to ensure successful transition of products and processes from design to production. Evaluates and introduces new measurement techniques to increase repeatability and reproducibility. Serves as part of the ISO and SQF Audit Teams as well as maintains the Compliance Calendar. Prepares reports by collecting, analyzing, and summarizing data. Compiles and writes training material and conducts training sessions on quality activities. Maintains quality metrics and goals of claims vs. sales. Effectively interact with all internal functional job levels and with external agencies and resources in order to maximize the effectiveness of the quality assurance program. Support and maintain a culture of continuous improvement, quality, high performance and process excellence.

Benefits

Comprehensive benefits and compensation package including medical, dental and vision plans, flexible time off, company-paid holidays, wellbeing program & Employee Assistance Program, health savings account/flexible spending account, life insurance, AD&D, short-term & long-term disability, and voluntary benefits, paid parental leave, retirement savings plan with company match, tuition reimbursement (dependent upon approval), discretionary annual bonus program (initial eligibility dependent upon hire date).