Quality Assurance Supervisor - AIMD Program - Kingsville, TX

Job Responsibilities

• Promote, implement, and monitor the Vertex Quality Management Philosophy throughout the AIMD program.
• Maintain daily liaison with the Site Managers, Government team members, and on-site personnel to address issues relative to the Quality Assurance Program.
• Determine the level and type of quality audits needed through daily statistical analysis of problem areas.
• Provide a systematic and efficient method of gathering, analyzing, and maintaining information on maintenance and material defects that impact the AIMD Program production effort.
• Review incoming technical publications and directives to determine their application to the Maintenance Department and the AIMD Program as a whole.
• Evaluate existing methods, procedures, and/or systems for any potential process improvements or cost savings.
• Establish necessary controls to ensure the quality procedures apply to the program and ensure the production of acceptable end products meets and/or exceeds customer specifications and contractual requirements.
• Review contract requirements and Performance Work Statement (PWS) to ensure compliance with quality standards, as required.
• Perform quality review of any proposed contract changes, modifications, and sub-contracts to ensure compliance.
• Perform as the Technical Data Management Officer and provide oversight of the Central Technical Publications Library.
• Monitor the trend analysis program for the AIMD program to identify adverse trends and take action to correct any adverse trends identified.
• Investigate and take action on ALL customer complaints regarding quality.
• Establish a technical task forces to investigate trouble areas and provide recommendations for corrective action to the Site Managers.
• Be familiar with ISO 9000 Quality System Standards.
• Plan, promote, and organize training activities related to program quality and reliability.
• Monitor the performance of assigned staff under the AIMD program to ensure compliance with established standards.
• Exhibit positive courteous behavior with customers, businesses, and co-workers.
• Aid co-workers and those in other departments to successfully perform job tasks and functions when necessary.
• Manage all safety procedures and practices as established by the Company and regulatory bodies.
• Provide technical assistance to Quality Assurance Supervisors/Representatives and production personnel who are required to make QA decisions.
• Periodically accompany QAR’s on inspections to monitor and evaluate their performance.
• Review NALCOMIS Reports/Inquiries, MAFs, WOs, DRs, and hazard reports for discrepancy trends and specific problem areas.
• Coincide with the DBA/SA to develop discrepancy trends and applicable charts and graphs necessary that depict quality performance.
• Provide assistance in determining root cause of sub-standard performance and develop recommendations for improvement.
• Ensure QAR’s are briefing contractor and field maintenance teams on the Tool Control and FOD Prevention Program requirements.
• Report discrepancies to the TCP and FOD Prevention Program managers.
• Establish and maintain liaison with other maintenance and rework activities to obtain information for improving maintenance techniques, quality of workmanship, and QA procedures.
• Monitor contract compliance by all maintenance activities through the audit and surveillance requirements as defined in the Quality Assurance Procedures Manual.
• Ensure Product Quality Deficiency Reports, Hazardous Material Reports, Technical Publications Deficiency Reports, and Explosive Mishap Reporting are submitted as required.
• Provide site Quality Assurance Monthly Data Report to Program/Site Manager.
• Ensure compliance with all established general and industrial safety rules, and regulations as applicable to the contract, facility, and job assignment.
• Ensure all Maintenance Instructions (MI), Checklists (CL), and Quality Procedures (QP) are complete and current prior to distribution.
• Provide communications and coordination for the site with the Madison PMO as required.
• Maintain the highest ethical personal and professional standards.
• May be required to perform other reasonably related supervisory projects, initiatives or managerial duties as assigned or when directed.

Qualifications

• Must have in-depth knowledge of Maintenance and Quality Assurance procedures.
• Thoroughly knowledgeable of aircraft components, accessories, and support equipment under AIMD’s charge.
• In-depth knowledge of applicable company, government maintenance/technical manuals, publications, technical directives, safety procedures, support equipment, and special tools.
• The ability to research, read, and interpret drawings.
• Must have the ability to write with clarity and technical accuracy.
• Thorough knowledge of applicable contractual requirements.
• Must have a minimum of ten (10) years aircraft maintenance experience, three (3) years of which must have been in a supervisory capacity.
• Working knowledge of the ISO 9000-2000 Quality System Standards.
• Extensive working knowledge of aircraft maintenance and flight operations gained through broad management experience in the oversight and management of aviation programs.
• Ability to communicate accurately and concisely on technical matters, both orally and in writing.
• The necessary leadership and management skills to direct Quality Assurance personnel to comply with established policies, procedures, and operations.
• In depth knowledge of contractual programs, company organization, policies and procedures.
• Must meet any other qualification standards imposed by the government contract not covered by this agreement.
• Must be able to obtain and maintain a DoD security clearance.
• Must be able to work weekends, other shifts and overtime as required.
• The essential physical requirements of the position will be reviewed with the applicant during the interview.
• Travel will be required as directed.
• Must adhere to Company policies/procedures and management instruction.
• Ability to maintain confidentiality of sensitive information and Company Proprietary data.