Quality Assurance Specialist - Social Work

Responsibilities

• Coordinates and conducts quality assurance evaluations on community programs, including writing evaluation reports, conducting follow-ups, and providing ongoing monitoring
• Acts as an independent evaluator, as an evaluation team leader, or as a QA team member
• Participates in State reviews of GGRC services
• Analyzes and reviews changes in relevant sections of Title XVII and XXII and DDS standard regulations and makes policy recommendations as appropriate
• Participates in the Request for Proposal process for service provider selection as needed
• Serves on in-house and community committees and task forces to improve quality of community programs
• Develops plans of correction for underperforming programs as needed and provides follow up
• Serve on in-house and community committees and task forces to improve quality of community programs
• Provides specialized training workshops in evaluation and monitoring for service providers, GGRC staff, and community representatives
• Evaluate a Family Homes Agency (FHA) once a year and provide ongoing technical assistance to the FHA
• Develops plans of correction for underperforming programs as needed and provides follow up
• Participates in the Request for Proposal process for service provider selection as needed
• Develops plans of correction for underperforming programs as needed and provides follow up
• Participates in special projects, and assist with additional duties or tasks as assigned

Requirements

• Education/Training: Bachelor’s degree in social work or related human services field. Master’s degree is preferred
• Experience: 2+ years post-graduate work, one of which must be in the field of developmental disabilities

Skills

• Written communication: ability to develop standard business communications, using proper grammar, spelling and punctuation
• Oral communication: ability to convey complex information and ideas in a clear, concise and professional manner
• Documenting and maintaining accurate data, reports and records
• Basic familiarity with MS Word®, MS Excel®, MS PowerPoint®, MS Outlook® or similar software applications
• Ability to work with a diverse group of people
• Program evaluation and development
• Seminar and workshop presentation
• Participate in special projects, and assist with additional duties or tasks, as assigned
• Maintain all client information as confidential in compliance with the federal Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Lanterman Act

Benefits

What are the benefits to working with GGRC? We offer a comprehensive benefits package including Medical and Dental benefits with a generous employer contribution and additional employer paid Life, Disability and Vision coverage. A 10% employer contribution to a 403(b) retirement account to help you save for the future! GENEROUS TIME OFF BENEFITS!!! No Really, We Mean Generous 13 vacation days, 15 sick days, 11 paid holidays, 6 personal holidays, and up to 5 paid days for continuing education.

About the Role

Golden Gate Regional Center is an Equal Opportunity Employer.