Social Work Specialist
City and County of San Francisco - Human Services Agency · San Francisco, CA · 1 wk ago
On-siteAdministrativeFull-time
ESSENTIAL DUTIES
- Review and track department compliance with federal and state regulations related to case service delivery, ensuring payment requests are accurate and services are appropriate.
- Conduct field investigations, including in-home visits and collateral contacts with families, service providers, medical and school staff, and other professionals to verify compliance and service effectiveness.
- Perform desk reviews of client cases; interview families, service providers, and stakeholders; evaluate data for errors and assess compliance with regulations; make recommendations or referrals for further investigation.
- Schedule and conduct audits; assess findings for accuracy and discuss results with assigned staff or supervisors to ensure compliance and corrective actions.
- Prepare and submit statistical and narrative reports documenting compliance findings, and program outcomes.
- Conduct client assessments, develop case plans, summarize client needs and barriers, and facilitate referrals to community services.
- Assist participants in navigating program expectations, policies, and available resources while coordinating with internal staff and community organizations.
- Research, revise, and monitor program policies and procedures to ensure alignment with federal and state regulations; provide policy interpretation as needed.
- Provide training, guidance, and policy interpretation to department staff, the public, and service providers on program policies and procedures; make recommendations as needed.
- Develop and update written material including but not limited to: manuals, forms, policy-related resources, training material, and other resources.
- Provide specialized case management services to eligible clients.
How to Qualify
- Education: Possession of a baccalaureate degree from an accredited college or university; AND
- Experience: Two (2) years of social casework or employment services experience with a public or private agency/organization.
- Substitution for Education: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years).
- Thirty (30) semester or forty-five (45) quarter units equal one year.
- Substitution for Experience: Possession of a Master’s degree in Social Work or Counseling may be substituted for one (1) year of the required experience.
- Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.