Social Service Specialist

Role and Responsibilities

Key roles and responsibilities may cover the following areas:

• Community outreach
• Information and assistance
• Home visits
• Client assessment
• Service/care consultation
• Service coordination
• Develops service or care plan
• Documentation
• Facilitates workshop and support group
• Coordinates and conducts community education events
• Supports department's social media information and support platforms
• Attends relevant trainings
• Collaborates with other departments to promote the cause and mission of Kin On
• Participates in department or business-related meetings
• Ensures services to follow best practice and all applicable government regulations
• Other duties as assigned

Minimum Qualifications

• Bachelor's Degree in social work, human services, health or related fields
• 1 years of work experience in social or health service
• Bilingual in English and Chinese preferred
• Has a valid Washington State Driver's license, auto insurance, access to a vehicle and willing to drive
• Legally eligible to work in the U.S.

Knowledge, Skills and Abilities

• Strong knowledge in social services
• Has the required certification to provide services (i.e. workshop) based on program stipulations
• High level of professionalism, and ability to balance urgency and decisiveness with patience and compassion
• Excellent interpersonal and communications skills, characterized by presence, respect for others, good listening skills, clear verbal, written and thinking skills, open minded and has the ability to think independently
• Strong project management skills, effective organizational skills, business acumen, including strong problem-solving skills, critical thinking, and analysis with high attention to detail
• Ability to effectively present information and respond to questions from various stakeholders and audience
• Ability to work collaboratively and independently with a focus on completing tasks within a timely manner
• Team player with strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization
• Ability to work effectively within a diverse workforce

Compensation and Benefits

Pay: $23.00/hour - $27.00/hour

• Medical/Dental/Vision insurance plans (Full time eligible)
• Life insurance (Full time eligible)
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid holidays: 7 days
• Paid vacations: 1.54 hours for every 40 hours worked
• Paid sick leave: 1.24 hours for every 40 hours worked

Working Environment

Work is performed in a typical office environment and off-site that may include but not limited to senior center, public housing, medical setting, and client's residence. May need to drive.