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Quality Assurance Specialist - Low Voltage Cabling - 100% TRAVEL REQUIRED

IES Communications · Fort Worth, TX · 6 days ago
On-siteQuality AssuranceFull-time

About the role

The Quality Assurance Specialist (QAS) supports mission critical construction by developing, delivering, and maintaining trade-specific training programs focused on low-voltage systems. This role is responsible for creating comprehensive curriculum and skills-based learning paths for both new and existing IES team members to elevate craftsmanship and technical proficiency.

Responsibilities

  • Develop, deliver, and reinforce trade-related instruction focused on proper installation, material handling, and testing procedures through a combination of classroom training and hands-on field coaching
  • Lead the development of site-specific Quality Plans and Site Startup processes tailored to the unique characteristics of each project
  • Support the development of First-of-Kind (FOK) installations, execute inspections, and obtain customer approval on the final iteration
  • Manage the scheduling, tracking, inspection, and completion of customer and IES quality checklists, including input into the IES and customer specific platforms
  • Conduct, document, and report daily field walks focused on early identification of quality issues and verification of conformance with approved First-of-Kind (FOK) standards
  • Utilize weekly reporting to assess and communicate project health against IES and customer quality standards, escalating identified risks to operations and program leadership
  • Participate in or lead project walkthroughs with customers and IES leadership
  • Implement training processes and best practices that add value and improve business performance
  • Maintain personal knowledge, training, and proficiency on installed products and course materials
  • Work with training team to design and implement new training programs and revise old programs
  • Ensure a safe and pleasant learning environment for staff/students

Qualifications

  • Operate as a team member of management
  • Strong verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude
  • Must be able to work a non-standard work schedule as required to provide job, team or individual specific training
  • Must be able to climb ladders, use hand and power tools, lift 50 pounds
  • Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s)
  • Must promote the Company culture and mission to all employees, vendors, clients and business partners
  • Promote proven problem-solving skills, critical thinking skills and the ability to effectively read, write, and give oral presentation(s)
  • Must have proven high skill level interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements
  • Must be able to travel within the branch territory and/or regional territory as needed
  • Possess good knowledge of arithmetic, algebra, geometry and their application
  • Maintain technical knowledge by attending educational workshops and reviewing publications
  • Work with construction processes (bid process, project management, delegation, financial, etc.)

Education, Certification, License, And Skill Requirements

  • Minimum of three (3) years of training experience or related role
  • Prefer a minimum of five (5) years of leadership or quality experience in telecommunications, electrical or a related technical or construction field
  • Prefer a BICSI certified trainer
  • Proficient with Microsoft Office (Word, Excel, PowerPoint, and MS Project)
  • High School diploma or equivalent
  • Able to effectively use basic hand tools: screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable sheers, flush cutting pliers, multi-meter and rubber mallet (gray)
  • Highly knowledgeable of materials, methods, and tools involved in the commercial construction industry
  • Possess good knowledge of arithmetic, algebra, geometry and their application
  • Maintain technical knowledge by attending educational workshops and reviewing publications
  • Work with construction processes (bid process, project management, delegation, financial, etc.)

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