Quality Assurance Specialist

This is a remote position; candidates must reside in the state of Texas (within 2 hours of an Angels of Care office).

About the role

The Quality Assurance Specialist ensures that documentation is accurate, compliant, and processed on time so field staff can focus on providing exceptional care.

Responsibilities

• Review electronic nursing notes in KanTime to ensure accuracy and compliance
• Approve or return notes for correction as needed
• Verify and process paper notes, including entering visit times and scanning into KanTime
• Communicate directly with clinicians to discuss corrections and resolve discrepancies
• Mail Medication Logs for p-charts
• Enter late note offenses into KanTime journal notes
• Support field staff with electronic charting submissions
• Help ensure nurses are paid accurately and on time by maintaining complete, correct documentation

Requirements

• High school diploma or equivalent required
• Customer service, administrative, healthcare office, or other related experience
• Proficiency in Microsoft Office and basic computer skills
• Excellent attention to detail, organizational skills, and communication abilities

Benefits

• Competitive pay
• Paid Time Off
• Medical, Dental, & Vision Plans with a generous contribution from AOC
• HSA/FSA
• Mental Wellness Benefits
• 401K
• Discounts on Pet, Home, and Auto Insurance

We offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you’ll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.

Schedule

Monday–Friday, daytime business hours