Quality Assurance Quality Control (QA-QC) Inspector

About the role

The role is responsible for managing customer relationships and providing technical support.

Responsibilities

• Manage customer interactions through phone and email
• Provide technical solutions to customer issues
• Document and escalate complex issues to senior team members

Requirements

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in customer service or technical support
• Strong problem-solving and communication skills

Qualifications

• Proficiency in Microsoft Office Suite
• Experience with CRM systems
• Ability to work independently and manage multiple tasks simultaneously

Skills

• Excellent verbal and written communication skills
• Technical aptitude and troubleshooting abilities
• Customer service orientation

Benefits

• Competitive salary
• Flexible working hours
• Professional development opportunities

Pay

Salary range: $50,000 - $70,000 annually

Schedule

Full-time position with flexible working hours