Quality Assurance Produce Inspector - Des Plaines

Job Profile Summary

Responsible for the quality of processes and product outputs. Activities include:

• Defining and specifying activities, processes, and standards to fulfill the quality requirements for a service or manufactured material, component, or product.
• Auditing, monitoring, and determining the quality of processes or outputs, either against defined internal and/or regulatory standards.
• Product integrity testing, coloring, fitting and pattern and wet processing to ensure orders are in compliance with corporate/customers' quality requirements.
• Reporting on process deviations and defects.

Responsibilities

• Check product in slots daily to make certain product that is set up for shipping is up to acceptable standards.
• Communicate with buyers all quality issues and assists them in resolving them to ensure the customer receives the highest quality products possible.
• Ensure products are being rotated properly during daily slot checking, and communicate any problems with rotation to the stockers and/or supervisors responsible.
• Monitor variance reports for accurate accounting of spoilage, warehouse damage, truck damage, etc.
• Greet all internal and external customers in a friendly and efficient manner to ensure that proper customer service is maintained and customer satisfaction and organizational efficiency are enhanced.
• Inspect inbound freight, warehoused product, and/or outbound product and document product condition.
• Convey regularly with necessary parties on the company's status on product quality.
• Analyze, identify, and propose action to the solution of problems associated with Quality Assurance.
• Observe all safety rules, regulations, and sanitation policies.

Qualifications

• Education: High School diploma or equivalent.
• Experience: 1 to 3 years of experience.
• Professional Skills: Ability to write routine reports and correspondence; speak effectively before groups of customers or associates of an organization; excellent problem-solving skills; strong verbal and written communication skills; must be able to read, write and speak English.
• Physical Demands: Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear; frequently required to sit and reach with hands and arms; must occasionally lift and/or move up to 50 pounds.