Quality Assurance Manager - ISO 9001, Six Sigma, Manufacturing

About the role

We are seeking an experienced Quality Assurance Manager to lead our quality program across manufacturing and aerospace operations. This role requires a strategic leader who can collaborate across engineering, production, and supply chain teams to deliver consistent product quality and customer satisfaction.

Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) in alignment with ISO 9001 requirements and company policies.
• Lead and coordinate internal and external audits, including supplier and customer audits; prepare corrective and preventive action (CAPA) plans and verify their effectiveness.
• Manage the nonconformance process, root cause investigations, and corrective actions using structured problem-solving methods (e.g., 8D, 5 Whys).
• Drive continuous improvement and defect reduction initiatives using Six Sigma, Lean, or other process improvement methodologies.
• Oversee quality assurance activities across manufacturing and industrial operations, with specific attention to aerospace component compliance and traceability requirements.
• Develop and monitor quality metrics (KPIs), prepare regular reports for senior management, and recommend actions to improve quality performance.
• Provide leadership, coaching, and development to QA team members; establish training programs to ensure quality standards and regulatory requirements are understood and met.
• Collaborate with engineering, production, procurement, and logistics to ensure product and process design for manufacturability and quality.
• Manage relationships with customers and regulatory bodies regarding quality matters, including nonconformance resolution and continuous improvement commitments.

Requirements

• Bachelor’s degree in Engineering, Quality Management, Manufacturing, or a related technical field; Master’s degree preferred.
• Minimum 5 years of progressive quality experience, including at least 2-3 years in a supervisory or management role within manufacturing or aerospace industries.
• Demonstrated expertise with ISO 9001 implementation and maintenance; lead auditor certification preferred.
• Strong working knowledge of Six Sigma tools and methodologies; Green Belt or Black Belt certification preferred.
• Proven experience conducting and leading internal, supplier, and customer audits; familiarity with AS9100 is a plus.
• Hands-on experience with manufacturing quality processes, nonconformance handling, FMEA, statistical process control (SPC), and inspection methods.
• Excellent leadership, communication, and cross-functional collaboration skills; capable of influencing at all levels of the organization.
• Proven ability to analyze quality data, develop corrective actions, and measure improvement through KPIs.
• Proficiency with quality management software and Microsoft Office; experience with ERP systems (e.g., SAP) is advantageous.
• Commitment to safety, regulatory compliance, and continuous improvement culture.

Benefits

• Union Pension Plan (per collective bargaining agreement)
• 401(k)
• Medical Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Prescription Coverage
• Dental Insurance
• Vision Insurance
• Life Insurance
• Spousal Life Insurance
• Child Life Insurance
• Short-Term Disability
• Long-Term Disability
• ARAG Legal Insurance
• Norton LifeLock
• Wishbone Pet Insurance
• Voya Benefits: Whole Life Insurance, Group Accident Insurance, Group Critical Illness Insurance, Hospital Indemnity
• Paid Vacation (per the CBA)
• 10 Paid Holidays (per the CBA)

This position requires current authorization to work in the United States without the need for sponsorship for a non-immigrant visa.