Quality Assurance Manager

Responsibilities

• Manages and administers the Company's ISO 9001 processes, compliance, and audit representation
• Manages the Traverse City and Ludington plant quality systems and processes; Ensures that new product launches are proven through all steps of the quality processes
• Manages supplier development and supplier quality assurance programs in tandem with Supply Chain
• Manage all aspects of the laboratories and QC process, including instrument calibration, maintenance, and housekeeping
• Manages a team of Quality Engineers, Quality Supervisor, Metrologist and hourly quality inspectors; Assign resources, tasks, and training within the quality team to ensure business needs are met
• Manages and facilitates all customer communication relative to product warranty, corrective actions, and related matters

Requirements

• Bachelors Degree in Engineering or related discipline
• 8 to 10 years' Quality Engineering experience; leadership experience highly preferred
• High mix environment with aerospace experience highly preferred
• Possesses a working knowledge of quality systems in a manufacturing environment
• Able to communicate effectively and professionally to customers
• Able to lead a team and act assertively when necessary to protect the customer