Quality Assurance Manager
Responsibilities
- Responsible for maintaining accurate records of defective product.
- Completing follow ups with the Suppliers to ensure they are working quickly to resolve the product defect issues.
- Acquiring replacement parts to resolve product defect issues prior to them occurring.
- Working with the warehouse team to reduce unavailable product.
- Ensure associates leading activity within their assigned area are knowledgeable with regards to the requirements of the Quality Management.
- Responsible for handling data regarding consolidated quality metrics.
- Participate in quality audits as needed.
- Responsible for inventory accuracy and reconciliation.
- Maintains the configuration and product file for the facility
Requirements
- 2+ years management experience coordinating a team of 3 or more
- ISO9000 implementation experience is required
- Proficient in Microsoft applications including significant Excel skills
- Prior experience writing SOPs, processes and procedures
- Previous experience with report writing, analytics and crafting power point presentations
- Strong working knowledge of Order Manager
- Analytical, quick problem-solving skills
- Data entry experience
- Ability to optimally communicate with vendors via email whose primary language is not English
- Strong interpersonal skills and ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
Qualifications
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Benefits
Pay Range **$4,657.50 - $10,147.50** *Estimated Ranges displayed are Monthly for Salaried roles* OR *Hourly for all other roles.* This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
Schedule
The schedule for this role is not specified.
Skills
Not specified
Benefits
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay
Pay Range **$4,657.50 - $10,147.50** *Estimated Ranges displayed are Monthly for Salaried roles* OR *Hourly for all other roles.* This role is Bonus or Incentive Plan eligible. Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.