Quality Assurance Manager

Job Summary

We are seeking an ASQ Certified Quality Manager to lead quality initiatives at our facility. The role involves driving continuous improvements, ensuring compliance with ISO and regulatory requirements, and fostering a quality culture across the value chain.

Duties and Responsibilities

• Lead Material Review Board and coordinate meetings
• Conduct Quality Training for Area Managers, operators, and other plant associates
• Document and implement an ISO 9001-based quality management system
• Identify Key Process Characteristics using tools like PFMEA's and DOE's
• Drive process capability improvements (Cpk's) with equipment OEM's and process engineering
• Maintain process capabilities using tools like SPC (X bar R charts) and Pre-Control
• Develop and maintain process control plans where process is not capable
• Implement process control using tools and technologies like cameras and poka-yoke
• Work with plant operations to improve process efficiency and product quality
• Drive problem-solving using tools like fishbone, fault tree analysis, and turning failure off/on
• Assist in providing key process metrics and monthly review presentations
• Ensure calibration of measuring gages/testing equipment at each location
• Support Supplier Claim resolution, make presentations to Suppliers, and evaluate customer claims
• Lead Material Review Board meetings and drive corrective actions
• Assist in producing and completing various certifications, letters of conformance, or PPAP
• Supervise, develop, and coach QA Supervisor/Technicians/Engineers
• Collaborate and maintain relationships throughout the company

Key Requirements

• Bachelor's Degree in Engineering with 5+ years quality management experience in a manufacturing environment preferred or combination of experience and education
• Process Capabilities and process control knowledge and experience with tools such as Statistical Process Control (SPC), FMEA, CpK's, and inspection plans required
• DOE, Camera Inspection, and Poka-Yoke experience a plus
• Experience in ISO 9001:2015 management systems compliance, continuous improvement, and standard quality and operational excellence tools required
• Problem Solving Tools with effective root cause analysis knowledge and experience required
• Highly articulate verbal and written communication skills, professional appearance, and presentation style
• Highly motivated self-starter, able to prioritize projects, accept responsibility, and follow through without close supervision
• Strong organizational skills and the ability to effectively prioritize and balance multiple projects
• Sense of urgency and ability to work in a fast-paced and high-stress environment
• Ability to research and analyze information and draw valid conclusions and recommendations
• Desire to continually learn and expand knowledge base
• ASQ Certified Quality Manager (CQM) or Certified Quality Engineer (CQE), or Six Sigma certification is a plus
• Knowledge of ICEA, AEIC, UL and ASTM testing standards a plus
• Knowledge of Lean Manufacturing tools a plus
• Previous experience with SAP QM a plus

Must-Haves

• ISO 9001 knowledge
• At least 5 years in Quality Assurance
• Previous experience as Quality Assurance Manager
• Six Sigma Trained or Certified (Six Sigma Green Belt OR Six Sigma Black Belt)

Nice-to-Haves

• Technical Degree preferred
• Certified Quality Manager or Certified Quality Engineer, Wire and Cable experience